HEALTH PROGRAM SPECIALIST II

State of California

California

Hybride

USD 81 000 - 102 000

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Avantages offerts par ce poste

Medical/dental/vision
Paid holidays
Retirement plan
Savings Plan

Résumé du poste

The State of California's Department of Health Care Services (DHCS) seeks a Health Program Specialist II to drive care management improvements for Medi-Cal in a start-up like environment.

This permanent, full-time role emphasizes data analysis, monitoring, and population health management within the FFS delivery system, with telework options and California residency required.

Qualifications

  • Analytical and critical thinking: analyze data, dashboards, and impacts.
  • Measurement and evaluation experience: design measures to evaluate utilization.
  • Dashboard development experience: build measures and charts for trends.
  • Population health implementation experience: scale in care management.
  • Communication and stakeholder engagement: clearly communicate to diverse audiences.

Responsabilités

  • Lead efforts to understand how FFS members receive care management services.
  • Identify opportunities to improve access and quality of care.
  • Design monitoring measures and a monitoring approach for care management.

Connaissances

Data analysis
Dashboard design
Population health
Stakeholder engagement

Description du poste

Care Management Specialist

HEALTH PROGRAM SPECIALIST II

$7,276.00 - $9,107.00 per Month

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/21/2026

The Department of Health Care Services (DHCS) is the backbone of California’s health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team,

The Clinical Population Health Care Management Branch at the Department of Health Care Services (DHCS) is seeking a dynamic Health Program Specialist II who is passionate about implementing new policy and driving meaningful change in a start up–like environment. This position plays a key role in monitoring and driving improvement in care management services for Medi-Cal members served in the Fee for Service (FFS) delivery system. Ideal candidates will possess excellent analytical skills, thrive in a fast paced setting, and be eager to help DHCS strengthen and enhance the quality of its care management and population health programs. This Specialist will lead efforts to understand how FFS members receive care management services, identify opportunities to improve access and quality, lead design of monitoring measures and a monitoring approach in this area.

This position is not eligible for a visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship by the start date of employment.

This position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office.

You will find additional information about the job in the Duty Statement.

Working Conditions

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • HEALTH PROGRAM SPECIALIST II

HEALTH PROGRAM SPECIALIST II $7,276.00 - $9,107.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all. DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom .

Special Requirements

Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment.

Statement of Qualifications Requirement Section

  • Describe an experience where you analyzed data, identified meaningful insights, and turned them into actionable recommendations. Include how the insights contributed to making a strategic decision.
  • Describe your experience monitoring or evaluating the implementation of services or benefits, including how you used data to define and measure success.
  • Describe your experience building measures, reports, and dashboards that highlight key trends, including effective use of tables and charts. Include a purposeful choice you made to make the data more interpretable or clear.
  • Describe your experience implementing population health management programs at scale, especially in care or case management.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Analytical and critical thinking facilities: Experience with and ability to analyze data, reports, and dashboards into meaningful insights and recommendations.
  • Measurement and evaluation experience: Is able to design and implement measures to evaluate actual vs. expected utilization of services, especially publicly funded services and benefits.
  • Dashboard development experience: Experience building measures, reports, and dashboards that surface key trends, including purposeful use of tables and charts.
  • Population health implementation experience: Experience with implementation of population health management approaches at-scale, especially in care management.
  • Communication and stakeholder engagement facilities: Ability to communicates clearly across audiences, drafting materials and representing the Division at stakeholder meetings.

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

  • Continuous and ongoing training
  • Diversity, Equity, and Inclusion program activities
  • Employee Assistance Program (EAP)

Additionally, as a team member of the State of California, you may be eligible for many benefits, such as:

  • Medical, including health, dental, and vision insurance.
  • Paid Holidays and vacation/leave
  • Defined retirement program
  • Savings Plus Program (401(k), 457)
  • Medical/Dependent Care Reimbursement Accounts

This position is currently eligible for telework. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required. Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 1501 Capital Ave, Sacramento, CA 95814.

Personal Leave Program (PLP) 2025 agreement

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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