Care Management Analyst

California Department of Health Care Services; Sacramento (CA); Hybrid; USD 67,000 - 84,000; Full time

Benefits offered by this job

Medical, including health, dental, and

Paid Holidays and vacation/leave

Defined retirement program

Savings Plus Program (401(k), 457)

Medical/Dependent Care Reimbursement

Job summary

California Department of Health Care Services (DHCS) is seeking a Care Management Analyst II to enhance care management and population health programs for Medi-Cal beneficiaries. Join a start-up–like environment focused on implementing new policy and driving meaningful change.

The role emphasizes analytics, dashboards, and reporting to monitor care delivery and identify opportunities for improvement. The analyst will collaborate across data science, platform, and program teams, translating

Qualifications

• Quantitative analysis skills: ability to conduct statistical analyses.
• Medi-Cal and health care delivery knowledge: familiarity with care management and the Medi-Cal Fee-for-Service (FFS) delivery system.
• Dashboard & reporting experience: hands-on experience with population health platforms, building dashboards/ad hoc reports.
• Population health & health equity experience: translate analytics into interventions to close care gaps.
• Project management experience: proficiency with workstream charters and Gantt charts; coordinating across data science, platform, and program teams.
• Communication & stakeholder engagement: create reports, slide decks, and presentations for DHCS leaders.

Responsibilities

• Monitor and drive improvements in care management services for Medi-Cal FFS members.
• Build analytical measures, dashboards, and reports to track care management delivery.
• Translate insights into actionable improvements for population health programs.

Job description

Job Description And Duties

The Clinical Population Health Care Management Branch at the Department of Health Care Services (DHCS) is seeking a dynamic Analyst II who is passionate about implementing new policy and driving meaningful change in a start up–like environment. This position plays a key role in monitoring and driving improvement in care management services for Medi-Cal members served in the Fee for Service (FFS) delivery system. Ideal candidates will possess excellent analytical skills, thrive in a fast paced setting, and be eager to help DHCS strengthen and enhance the quality of its care management and population health programs. This Analyst will build analytical measures and dashboards and reports to monitoring how FFS members receive care management services; identify opportunities to improve access and quality; and help translate insights into meaningful improvements for Medi-Cal members.

Have questions and/or need assistance? Contact [e-mail] , we are here to help walk you through the state hiring process!

This position is not eligible for a visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship by the start date of employment.

Working Conditions

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.

Minimum Requirements

• ANALYST II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #: JC-534785

Position #(s): 803-096-5393-920

Working Title: Care Management Analyst

Classification: ANALYST II

Salary range: $6,031.00 - $7,547.00 A

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: 1

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Department Information

DHCS’ purpose is to provide equitable access to quality health care leading to a healthy California for all. DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity. Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

Desirable Qualifications

• Quantitative and policy analysis skills: Ability to conduct statistical analyses
• Medi-Cal and health care delivery knowledge: Familiarity with care management and the Medi-Cal Fee-for-Service (FFS) delivery system
• Dashboard & reporting experience: hands-on experience with population health platforms, building dashboards/ad hoc reports
• Population health & health equity experience: Ability to translate analytics into interventions and outreach campaigns that close care gaps.
• Project management experience: Proficiency with tools like workstream charters and Gantt charts, and skill coordinating across data science, platform, and program teams.
• Communication & stakeholder engagement experience: strong ability to create reports, slide decks, and presentations that convey insights clearly to colleagues and DHCS leaders.

Benefits

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Contact Information

Hiring Unit Contact: Peter Min

Phone: [phone]

Email: [e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact: EEO Officer

Phone: [phone]

Email: [e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Telework and Salary Information

This position is currently eligible for telework. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS’ Telework Program and Government Code sections 14200 – 14203. Telework is available to California residents, and proof of residency may be required. Business travel may be required, and reimbursement considers an employee’s designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 1501 Capital Ave, Sacramento, CA 95814.

Personal Leave Program (PLP) 2025 agreement Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Additional Information

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement. Paper applications must include a signature. Dates printed on envelopes by mobile barcodes or equivalent mobile print technology are not acceptable proof of the date the application and any other required documents or materials were filed. Applicants must state their basis of eligibility (List Eligibility, Lateral Transfer, Reinstatement, T&D, or Surplus/SROA), and the Job Control (JC) number and/or position number in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD.678. Surplus/SROA candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission. All information on the Employment Application (STD 678) must be completed. Applicants should include all employment history on the Employment Application (STD 678), including detailed job descriptions, hours worked per week, and start/end dates (MM/DD/YYYY). Resumes or other documents may not be substituted for the Employment Application (STD 678). If applying electronically, please note that CalCareers no longer allows applicants to withdraw their applications. If you need assistance to withdraw your application, please contact the Recruitment Section at [e-mail] . For all other questions regarding your CalCareer account, please contact CalHR’s [e-mail] .

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.