Care Management Specialist

California Department of Health Care Services; Sacramento (CA); Hybrid; USD 81,000 - 102,000; Full time

Benefits offered by this job

Medical, including health, dental, and

Vision insurance

Paid Holidays and vacation/leave

Defined retirement program

Savings Plus Program (401(k), 457)

Medical/Dependent Care Reimbursement

Job summary

California Department of Health Care Services is seeking a Health Program Specialist II to join the Clinical Population Health Care Management Branch in Sacramento. This role focuses on implementing new policies and driving improvements in Medi-Cal care management services within the Fee for Service delivery system.

The position emphasizes data analysis, monitoring, and designing measures to improve access and quality of care. Hybrid telework is available, with primary location in Sacramento.

Qualifications

• Analytical and critical thinking with the ability to analyze data, reports, and dashboards into insights.
• Design and implement measures to evaluate actual vs. expected utilization of services.
• Build measures, reports, and dashboards to surface key trends.
• Experience with population health management approaches at scale, especially in care management.
• Communicate clearly across audiences and represent the division at meetings.

Skills

Data analysis

Dashboard development

Population health

Stakeholder engagement

Analytical thinking

Job description

Why Join DHCS?

The Department of Health Care Services (DHCS) is the backbone of California's health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

Job Description And Duties

The Department of Health Care Services (DHCS) is the backbone of California's health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through collaboration with the federal government and other state agencies, counties, and partners for the care of low-income families, children, pregnant women, older adults, and persons with disabilities. This is an exciting opportunity to join our diverse team in the following role. If you are interested in joining our team, apply today!

About this Role:

The Clinical Population Health Care Management Branch at the Department of Health Care Services (DHCS) is seeking a dynamic Health Program Specialist II who is passionate about implementing new policy and driving meaningful change in a start up-like environment. This position plays a key role in monitoring and driving improvement in care management services for Medi-Cal members served in the Fee for Service (FFS) delivery system. Ideal candidates will possess excellent analytical skills, thrive in a fast paced setting, and be eager to help DHCS strengthen and enhance the quality of its care management and population health programs. This Specialist will lead efforts to understand how FFS members receive care management services, identify opportunities to improve access and quality, lead design of monitoring measures and a monitoring approach in this area.

Have questions and/or need assistance? Contact [e-mail] , we are here to help walk you through the state hiring process!

This position is not eligible for a visa sponsorship. Applicants must be authorized to work in the US without the need for a visa sponsorship by the start date of employment.

This position is subject to the Department's Conflict of Interest Code and filing a Statement of Economic Interests (Form 700) when assuming office, annually while in office, and upon leaving office.

You will find additional information about the job in the Duty Statement.

Working Conditions

Please see the Telework and Salary Information section below for telework, reporting location, and temporary statewide salary reduction details.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• HEALTH PROGRAM SPECIALIST II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details

Job Code #:

JC-534759

Position #(s):

803-096-8336-920

Working Title:

Care Management Specialist

Classification:

HEALTH PROGRAM SPECIALIST II

$7,276.00 - $9,107.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

1

Work Location:

Sacramento County

Telework:

Hybrid

Job Type:

Permanent, Full Time

Department Information

DHCS' purpose is to provide equitable access to quality health care leading to a healthy California for all. DHCS is a dynamic organization with ambitious goals and talented, committed employees. We work hard every day to fulfill our vital responsibility to support the delivery of quality health care to Californians. DHCS is committed to addressing disparities within our organization and in our communities through efforts toward greater diversity, equity, and inclusion. This is accomplished, in part, by a commitment toward employing a diverse workforce that reflects the many communities we serve, and by promoting and enforcing equal employment opportunity.

Take a look at some of DHCS' recent projects and happenings that our Department has accomplished in the DHCS Newsroom .

Desirable Qualifications

• Analytical and critical thinking facilities: Experience with and ability to analyze data, reports, and dashboards into meaningful insights and recommendations.
• Measurement and evaluation experience: Is able to design and implement measures to evaluate actual vs. expected utilization of services, especially publicly funded services and benefits.
• Dashboard development experience: Experience building measures, reports, and dashboards that surface key trends, including purposeful use of tables and charts.
• Population health implementation experience: Experience with implementation of population health management approaches at-scale, especially in care management.
• Communication and stakeholder engagement facilities: Ability to communicates clearly across audiences, drafting materials and representing the Division at stakeholder meetings.

Benefits

DHCS is dedicated to creating an innovative workplace for its team members that is inclusive, diverse, and interactive! Here are a few of the ways we stay engaged with our team:

• Continuous and ongoing training
• Diversity, Equity, and Inclusion program activities
• Employee Assistance Program (EAP)

• Medical, including health, dental, and vision insurance.
• Paid Holidays and vacation/leave
• Defined retirement program
• Savings Plus Program (401(k), 457)
• Medical/Dependent Care Reimbursement Accounts

Full benefits information can be found on CalHR's California State Civil Service Employee Benefits Summary .

DHCS 2023-2027 Strategic Plan provides more information about our commitment to serving Californians and organizational excellence.

Telework and Salary Information

This position is currently eligible for telework. The amount of telework is at the discretion of the Department and is subject to change consistent with DHCS' Telework Program and Government Code sections 14200 - 14203. Telework is available to California residents, and proof of residency may be required. Business travel may be required, and reimbursement considers an employee's designated office and residence subject to regulations and bargaining unit contract provisions. All commute expenses to the reporting location will be the responsibility of the selected candidate.

The DHCS office location for this position is: 1501 Capital Ave, Sacramento, CA 95814.

Personal Leave Program (PLP) 2025 agreement

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the temporary Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receive a temporary reduction in pay in exchange for PLP 2025 leave credits. The temporary salary reduction percentage and the number of PLP 2025 leave credits are based on the position’s associated bargaining unit. The salary range(s) included in this job advertisement do not include the temporary salary reduction. Please reach out to the hiring unit contact listed on this job advertisement for details.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.