Health Information Technician: Precision Records & HIPAA

Sentara Health; United States; On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Paid Time Off

401k/403B with employer match

Tuition Assistance

Job summary

Sentara Health in Norfolk, VA seeks a Health Record and Information Technician I to interpret and prepare documents for precision scanning into the electronic medical record while upholding patient confidentiality.

You will work across multiple systems to track, scan, validate, and access medical records, supporting data quality, chart audits, and timely release of information in accordance with HIPAA and organizational policies.

Qualifications

• High School Diploma or Equivalent is required.
• 1 year of experience in Health Information Services is required.

Responsibilities

• Health Information Management & Record Processing Retrieve, assemble, and analyze medical records for completeness, accuracy, and compliance with regulatory standards.
• Maintain electronic health record (EHR) systems by scanning, indexing, and validating documents in appropriate patient charts.
• Review provider documentation for required signatures, dates, and authentication.
• Process record requests, ensuring compliance with HIPAA and organizational policies regarding release of information.
• Data Quality & Integrity Verify accuracy of patient demographic and encounter data in EHR and health information systems.
• Conduct quality checks on scanned and uploaded documents to ensure legibility, correct patient matching, and completeness.
• Assist with chart audits and data validation for internal quality, coding, and compliance reviews.
• Support updates to patient information to maintain consistent data integrity across clinical, billing, and reporting systems.
• Confidentiality, Security & Compliance Maintain strict confidentiality of patient health information in accordance with HIPAA and internal privacy policies.
• Report any potential breaches, discrepancies, or security issues to the appropriate compliance or privacy officer.
• Customer Service & Communication Provide courteous and timely responses to internal and external requests for patient information.
• Collaborate with physicians, nurses, coders, and other healthcare staff to resolve documentation or record-related issues.
• Communicate effectively with release-of-information vendors, legal representatives, and external agencies as needed.

Education

High School Diploma or Equivalent

Job description

Sentara Health in Norfolk, VA seeks a Health Record and Information Technician I to interpret and prepare documents for precision scanning into the electronic medical record while upholding patient confidentiality.

You will work across multiple systems to track, scan, validate, and access medical records, supporting data quality, chart audits, and timely release of information in accordance with HIPAA and organizational policies.