Health Information CSR II - Public Health Hotline
Maximus
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Job summary
Maximus is recruiting for a Customer Service Rep II to support the CDC INFO program, the CDC’s national contact center delivering information to the public, healthcare providers, and public health professionals. The role involves handling inquiries via phone, email, and chat, providing up-to-date, science-based health information on CDC topics.
Training runs Monday to Friday, 8:00 AM–4:30 PM EST; after training, production hours shift to 10:00 AM–6:30 PM EST.
Job description
Maximus is recruiting for a Customer Service Rep II to support the CDC INFO program, the CDC’s national contact center delivering information to the public, healthcare providers, and public health professionals. The role involves handling inquiries via phone, email, and chat, providing up-to-date, science-based health information on CDC topics.
Training runs Monday to Friday, 8:00 AM–4:30 PM EST; after training, production hours shift to 10:00 AM–6:30 PM EST.
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