Health Information Access Specialist - ROI

UW Health; Madison (WI); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Dental insurance

Parental leave

Paid time off

Remote work

Job summary

UW Health is seeking a Health Information Access Specialist ROI to review and process release-of-information requests, ensuring privacy and regulatory compliance. You will prioritize requests, determine delivery methods, and safeguard patient data while supporting timely information release to authorized parties.

The role supports remote work for eligible states, with a flexible schedule and dedicated resources to maintain patient care standards and compliance across UW Health operations.

Qualifications

• 1–3 years of experience in release of information, patient access, scheduling, or related activities.
• EMR experience required; EPIC preferred.
• Associate's Degree in HIM/HIT or related field preferred.
• RHIT/RHIA/CAHIMS/CPHIMS/CRIS certifications preferred; EPIC certification preferred.

Responsibilities

• Review, approve or reject ROI requests and prioritize workflow.
• Determine most efficient delivery mode to protect patient care and compliance.
• Ensure privacy and security of all protected health information.
• Process timely and accurate release of information requests.

Skills

Privacy compliance

Detail oriented

Communication

HIPAA knowledge

Education

Associate's Degree in HIM, HIT, or related discipline

RHIT preferred

RHIA preferred

CPHIMS preferred

CRIS preferred

Tools

EPIC

Job description

Health Information Access Specialist - ROI

dental insurance, parental leave, paid time off, remote work

1.0 FTE. Scheduled shifts are 8:00 AM - 4:30 PM CST, Monday - Friday. Hours may vary based on the operational needs of the department. This is a remote position. To be eligible to work remotely, you must be in an approved remote work state for UW Health. We've included a link below to view the full list of approved remote work states.

Approved Remote Work States List

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Health Information Access Specialist ROI to:

Review, access for compliance, prioritize, process/reject requests for ROI for all of UW Health, determining the most efficient mode of delivery as to not negatively impact patient care, payment of claims, or accommodating Federal regulatory mandates, as well as to avoid any potential breaches.

Ensure privacy and security of all protected health information accessed and released is maintained at all times.

Process requests for timely and accurate release of information

At UW Health, you will have

An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.

• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.

Acuity based staffing ratios for optimal safety

A strong shared governance structure which assures every nurse has a voice.

• A place where nursing excellence is recognized and celebrated in our inpatient and outpatient settings through several award programs
• Tuition benefits eligibility - UW Health invests in your professional growth as a nurse by helping pay for coursework associated with career advancement

The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Qualifications

• High school diploma or equivalent preferred

Associate's Degree in HIM, HIT, or other relevant discipline preferred

Work Experience

• One (1) to Three (3) years prior experience performing release of information activities, patient access and/or scheduling and registration or direct patient care experience (Electronic setting preferred) required. Bachelor's degree in Health Information Management, or other related discipline may be substituted for years of experience.

Experience with EMR (EPIC, Care Everywhere - preferred) required

Licenses & Certifications

• RHIT Preferred
• RHIA Preferred
• CAHIMS Preferred
• CPHIMS Preferred
• CRIS Preferred
• CNA Preferred

EPIC Certification Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.