Health Home Care Coordination Supervisor

The Bridge; New York (NY); On-site; USD 70,000 - 72,000; Full time

Job summary

The Bridge is seeking a Health Homes Care Coordination Supervisor and Quality Specialist in Brooklyn, NY. This full-time role supervises care coordinators, ensures high-quality care plans, and drives data-driven outcomes.

Requirements include a Master's degree, experience in mental health, bilingual English/Spanish, and proficiency with EHR systems such as AWARDS. Trauma-informed care training is encouraged.

Qualifications

• Master's degree in a related field is required.
• Experience in mental health and facilitating groups is required.
• Bilingual English and Spanish with strong communication skills.
• Proficiency with electronic health record systems; AWARDS experience preferred.
• Willingness to participate in trauma-informed care training.

Responsibilities

• Supervise care coordination team day-to-day activities.
• Attend supervision sessions with the Program Director.
• Lead team meetings to support care plans, assessments, and documentation.
• Provide staff development through training and coaching.
• Utilize Health Home program databases and EHR systems.
• Maintain a caseload and provide clinical expertise and stabilization.
• Address client concerns and support problem-solving in enrollment.
• Provide supervision focused on measurable outcomes and data quality.
• Monitor records to ensure Health Home standards and policies.
• Conduct clinical supervision sessions with care coordinators.
• Facilitate case conferences and oversee incident reporting.
• Communicate follow-ups and guidance to coordinators as needed.
• Prepare and submit weekly, monthly, and program reports timely.
• Demonstrate strong interpersonal, written, and verbal skills.

Skills

Bilingual English/Spanish

Mental health experience

Education

Master's degree in related field

Tools

AWARDS

Electronic Health Records (EHR)

Job description

The Bridge is seeking a Health Homes Care Coordination Supervisor and Quality Specialist in Brooklyn, NY. This full-time role supervises care coordinators, ensures high-quality care plans, and drives data-driven outcomes.

Requirements include a Master's degree, experience in mental health, bilingual English/Spanish, and proficiency with EHR systems such as AWARDS. Trauma-informed care training is encouraged.