Health Education Center Coordinator

Kaiser Permanente; San Francisco (CA); Sur place; USD 52 000 - 68 000; Plein temps

Résumé du poste

Kaiser Permanente in San Francisco is seeking a Health Education Assistant to help maintain daily operations of the health education center and programs, and to provide program support to the department and customers.

You will assist members, physicians, staff, instructors and community members with health education resources, patient resources, and online tools, including scheduling, referrals, and registration processes.

Qualifications

• Minimum one year of full-time or two years of part-time experience in Health Education or a customer/patient service area in a health care setting.
• Associates degree required in Health Sciences or related field; high school diploma or GED also required.

Responsabilités

• Provides excellent customer service to support behavior change and health promotion.
• Assesses patient needs and refers to appropriate health education resources/services.
• Manages referrals to Health Education and books/registers patients for resources and services.
• Responds to member requests and routes inquiries to proper services.
• Conducts basic non-clinical presentations on health education resources.
• Provides programmatic support for clinical initiatives aligned with department goals.
• Maintains daily operation of Health Education Centers and classes/programs.
• Coordinates class/program logistics and promotional materials and reminders.
• Support one-to-one appointments with Educators by scheduling and using the KP booking system.
• Registration and recovery registration for health education classes and appointments.
• Orders supplies, stocks centers, tracks inventory and vendor management.
• Process sales and class fees, cash handling and inventory management.
• Documents services in internal KP clinical systems.
• Educate members on member-facing technology tools (kp.org, My Doctor Online).
• Coordinate work of health education volunteers and interns.
• Ensure volunteer staff are engaged and support department goals.
• Performs other related duties as assigned.

Connaissances

Customer service

Health education

Scheduling

MS Office

Communication

Formation

Associate degree

High School Diploma/GED

Description du poste

Kaiser Permanente in San Francisco is seeking a Health Education Assistant to help maintain daily operations of the health education center and programs, and to provide program support to the department and customers.

You will assist members, physicians, staff, instructors and community members with health education resources, patient resources, and online tools, including scheduling, referrals, and registration processes.