HEALTH EDUCATION PROGRAM COORDINATOR

North East Medical Services; San Jose (CA); On-site; USD 47,000 - 52,000; Full time

Job summary

North East Medical Services seeks a Health Education Program Coordinator to develop bilingual health education programs and materials, counsel patients, and coordinate outreach across multiple communities in San Jose, CA. The role requires collaboration with clinical teams and community partners.

The ideal candidate will hold a public health degree, have NBC-HWC training or eligibility, and experience serving underserved populations, with a focus on prevention and education.

Qualifications

• Bachelor’s degree in public health or a related field (preferred).
• NBC-HWC Health & Wellness Coach training or ability to obtain within 6 months is required.
• CHES certification preferred.
• Two years or more of experience in community health education or related field preferred.
• Experience with underserved, immigrant, low-income and/or Asian communities preferred.
• Current Basic Life Support (BLS) certification is required.

Responsibilities

• Develops bilingual health education programs and activities for preventative health care and related topics.
• Develops curricula, toolkits, and health education materials.
• Provides group classes and/or one-on-one health education services.
• Acts as liaison with community agencies and schools for outreach programs.
• Manages Health Education centers.
• Counsels patients on diabetes, hypertension, asthma, smoking cessation, and more.

Skills

Bilingual health education

Community outreach

Curriculum development

Public health

Patient counseling

Education

Bachelor’s degree in public health or related field

NBC-HWC training or eligibility within 6 months

CHES certification preferred

Experience with underserved communities

Job description

Job Details:

Job Location: San Jose, CA 95131, Position Type: Full Time, Salary Range: $34.37 - $38.85 Hourly, The Health Education Program Coordinator manages and implements health education programs, develops community education and outreach activities, and counsels patients.

ESSENTIAL JOB FUNCTIONS:

• Develops, implements, coordinates, and evaluates bilingual health education programs and activities on preventative health care, chronic disease management, Western medicine, and other related topics
• Develops curricula, toolkits, health education programs and materials
• Provides group class and/or one-on-one health education services to members and the general public
• Acts as primary liaison with appropriate community agencies and schools to establish, promote, and carry out community education and outreach programs
• Manages Health Education centers
• Counsels patients on a variety of subjects such as diabetes, hypertension, asthma, smoking cessation, substance abuse, teen health, Hepatitis B, preventive cancer screening and immunization, etc.
• Coordinates with clinical departments to develop multilingual educational material
• Reviews translations of materials for accuracy and appropriateness
• Researches grants and funding opportunities, and assists in writing grant proposals
• Collects, tabulates, analyzes program data, and prepares reports
• Works collaboratively with Administration and Project Management Department, and provides support in health information projects such as activity schedule, newsletter, informational displays, flyers posters, staff bulletin, community health events, etc.
• Travels to NEMS’ clinic site to conduct programs and events
• Supervises summer interns and volunteers and assists in implementing education activities for the Health Center Week
• Provides day-to-day operational support to Health Education Assistants including scheduling, training, and guidance; acts as a liaison to communicate updates or concerns to Health Education Manager as needed
• Supports walk-ins and provider referrals to Health Education
• Administers Remote Patient Monitoring assignment, monitoring, tracking and calls
• Calls outreach lists tied to organizational goals and PIP measures, as needed
• Assists with ad hoc outreach lists (e.g., health plan initiatives or incentive programs that require patient outreach), as needed
• Covers and rotates to other sites as required
• Performs other job duties as required by manager/supervisor

Qualifications:

• Bachelor’s degree (degree in public health or related field preferred).
• Health & Wellness Coach Training completed by a NBC-HWC-approved program or ability to obtain it within 6 months of first available training date is required
• CHES certification preferred
• Two years’ experience in community health education, health communication or related field preferred
• Prior experience in program planning, design and implementation that incorporates evidence-based strategies and cultural competency
• Experience with formative research or program evaluation preferred
• Prior experience working with the underserved, immigrant, low-income and/or Asian communities preferred
• Current documentation of Basic Life Support is required

LANGUAGE:

• Must be fluent in English (reading, writing, and speaking)
• Must be fluent in Chinese: Cantonese and/or Mandarin (reading, writing, and speaking)

STATUS:

• This is an FLSA Non-exempt position.
• This is not an OSHA high-risk position.