Health Data Operations Specialist

Voya Financial; Windsor (CT); On-site; USD 51,000 - 84,000; Full time

Job summary

Voya Financial in Windsor, CT is seeking a Health Account Solutions (HAS) Operations Business Specialist to provide data service support for eligibility, plan contributions, premium information and COBRA administration.

You will manage file development, testing and mapping to internal applications, analyze data accuracy, and coordinate with internal and external stakeholders to meet implementation goals.

Qualifications

• High School Diploma or GED.
• 1 year within a health insurance role including; CDHP, COBRA or Major Medical Insurance.
• Experience working with Microsoft Office Suite, SharePoint, and file intake/sharing tools.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proven time management skills.
• Must be able to work independently and as part of a team.
• Ability to prioritize and oversee multiple priorities and meet service level requirements.
• Demonstrated success in critical thinking; making effective recommendations to resolve issues as they arise.

Responsibilities

• Manage file development, testing and mapping to internal applications.
• Analysis of incoming data accuracy.
• Manages daily file imports; communicates and follows through on resolution of errors and discrepancies.
• Participate in calls with internal and external parties as the file subject matter expert.
• Maintain applicable inventory management tracking and sign offs.
• Independently manage assigned workload.
• Engage in working groups and continuous improvement opportunities.
• Participate in process documentation and knowledge sharing.
• May assist and training or mentoring of new team members.
• Other duties as assigned.

Skills

Organizational skills

Analytical thinking

Problem solving

Communication skills

Time management

Team collaboration

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office Suite

SharePoint

File intake/sharing tools

Job description

Voya Financial in Windsor, CT is seeking a Health Account Solutions (HAS) Operations Business Specialist to provide data service support for eligibility, plan contributions, premium information and COBRA administration.

You will manage file development, testing and mapping to internal applications, analyze data accuracy, and coordinate with internal and external stakeholders to meet implementation goals.