Data Service Specialist - Health Account Solutions

Voya Financial, Inc.; Connecticut; On-site; USD 55,000 - 70,000; Full time

Job summary

Voya Financial, Inc. is seeking a Data Service Specialist for Health Account Solutions to support HAS data files, including eligibility, COBRA and premium information.

You will handle file setup, testing, ongoing imports, and error resolution while coordinating with internal and external partners to meet implementation timelines. The role requires strong organizational, analytical and communication skills, with at least a year in a health insurance setting, and proficiency with Microsoft Office

Qualifications

• High School Diploma or GED required.
• Minimum 1 year in a health insurance role (CDHP, COBRA, or Major Medical Insurance).
• Experience with Microsoft Office Suite, SharePoint, and file intake/sharing tools.

Responsibilities

• Manage data file setup and testing for HAS products.
• Handle daily file imports and resolve errors.
• Collaborate with stakeholders to meet implementation goals.
• Document processes and support training.

Skills

Organizational skills

Analytical skills

Problem-solving

Communication skills

Time management

Education

High School Diploma or GED

Bachelor's degree (preferred)

Tools

Microsoft Office

SharePoint

File intake/sharing tools

Job description

## Data Service Specialist - Health Account SolutionsApply: Minneapolis, MN: CT-Windsor, One Orange Way: Atlanta, GA: Full time: Posted Yesterday: JR0033172*****Together we fight for everyone’s opportunity for a better financial future.*****We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.****Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage –**** ****Apply Now******Get to Know the Opportunity:**The Health Account Solutions (HAS) Operations Business Specialist is responsible for data service support for the HAS suite of products, including data files for eligibility, plan contributions, premium information, and COBRA administration. Responsibilities include file set up and testing as well as processing ongoing files and managing errors and discrepancies. The operations business specialist collaborates with internal and external stakeholders regularly to meet implementation expectations, service delivery goals and resolve issues.**The Contributions You'll Make:*** Manage file development, testing and mapping to internal applications.* Analysis of incoming data accuracy.* Manages daily file imports; communicates and follows through on resolution of errors and discrepancies.* Participate in calls with internal and external parties as the file subject matter expert.* Maintain applicable inventory management tracking and sign offs.* Independently manage assigned workload.* Engage in working groups and continuous improvement opportunities.* Participate in process documentation and knowledge sharing.* May assist and training or mentoring of new team members.* Other duties as assigned.**Minimum Knowledge & Experience:*** High School Diploma or GED* Minimum 1 year within a health insurance role including; CDHP, COBRA or Major Medical Insurance* Experience working with Microsoft Office Suite, SharePoint, and file intake/sharing tools.* Strong organizational, analytical, and problem-solving skills.* Excellent written and verbal communication skills.* Proven time management skills.* Must be able to work independently and as part of a team.* Ability to prioritize and oversee multiple priorities and meet service level requirements.* Demonstrated success in critical thinking; making effective recommendations to resolve issues as they arise.**Preferred Knowledge & Experience:*** Bachelor's degree preferred.* WEX and or COBRA Point#LI-SS1