Health Compliance & Investigations Consultant

Civicworks; Tallahassee (FL); On-site; USD 48,000 - 64,000; Full time

Job summary

Civicworks in Tallahassee is seeking a Government Operations Consultant II to work with the Florida Department of Health's Division of Medical Quality Assurance. You will analyze and process medical, malpractice, and consumer complaints against licensees, and coordinate responses with boards and agencies.

The role involves investigating cases, interpreting laws and regulations, conducting interviews, issuing citations or cease-and-desist orders, and preparing detailed reports.

Qualifications

• At least two years in data entry, case management, or related regulatory work.
• Proficient with Word, Excel, PowerPoint, Outlook and licensing/compliance systems.
• Knowledge of legal codes, court procedures, and government regulations.
• Strong written and verbal communication and ability to build relationships.
• Strict confidentiality and high attention to detail.
• Willingness to work in the Tallahassee office and travel as needed.

Responsibilities

• Analyze and process medical and consumer complaints against health licensees.
• Investigate cases and interpret applicable laws and regulations.
• Conduct interviews and issue citations or cease-and-desist orders.
• Prepare reports and serve as liaison between boards, complainants, licensees, and agencies.

Skills

Data entry

Case management

Document review

Regulatory compliance

Communication

Tools

Microsoft Office

Licensing systems

Job description

Civicworks in Tallahassee is seeking a Government Operations Consultant II to work with the Florida Department of Health's Division of Medical Quality Assurance. You will analyze and process medical, malpractice, and consumer complaints against licensees, and coordinate responses with boards and agencies.

The role involves investigating cases, interpreting laws and regulations, conducting interviews, issuing citations or cease-and-desist orders, and preparing detailed reports.