Health Coach: Population Health & Care Coordination

Allegheny Health Network; Natrona Heights (PA); On-site; USD 32,000 - 52,000; Full time

Job summary

Allegheny Health Network is seeking a dedicated team member to support population health management. In this role, you will assist with outreach, chart reviews, and rooming protocols to ensure timely, high-quality patient care.

You will document clinical visits under supervision, participate in order entry, and coach patients toward self-management. The position emphasizes collaboration, compliance, and quality improvement.

Qualifications

• High School / GED or Completion of a Medical Assistant Program or LPN License.
• Current PA LPN licensure OR Current multi-state licensure through eNLC OR Medical Assistant Certification.

Responsibilities

• Actively participates in population health outreach through identification of patients with gaps in care through use of analytic tools and patient registries.
• Ensures pre-visit planning is completed by performing chart and data reviews in advance of patient visit and preparing for patient arrival by identifying items that need addressed during visit.
• Demonstrates expanded rooming protocol by assisting the provider in addressing care gaps with the patient and appropriately activating standing orders.
• Accurately performs clinical transcription during the patient encounter by documenting elements of the clinical visit under direct supervision of the provider and assisting with computerized provider order entry under direct supervision of the provider.
• Uses a motivational interviewing approach to coach patients toward self-management, self-efficacy, and activation.
• Performs registry and quality data review and conducts population outreach to close gaps in care.
• Oversees the identification of high risk patients and facilitates complex care management referrals.
• Reviews and assesses with care team members to achieve population health management goals, to improve patient access to care and to reduce avoidable emergency department visits.
• Cleans and sterilizes instruments per established standards. Ensures adequate inventory of medical supplies.
• Performs in-house testing following established standards and policies.

Skills

CPR certification

Education

High School / GED

Medical Assistant Program

LPN License

Job description

Allegheny Health Network is seeking a dedicated team member to support population health management. In this role, you will assist with outreach, chart reviews, and rooming protocols to ensure timely, high-quality patient care.

You will document clinical visits under supervision, participate in order entry, and coach patients toward self-management. The position emphasizes collaboration, compliance, and quality improvement.