Health Center Assistant

Providence Community Health Centers; Providence (RI); On-site; USD 38,000 - 48,000; Full time

Job summary

Providence Community Health Centers is seeking a Health Center Assistant (Medical Assistant) to support clinical and administrative tasks for patients of all ages. The role involves vital signs, basic testing, and preparing patients for examinations in a fast-paced, community-focused environment.

The ideal candidate will have a medical assistant program with an internship, a high school diploma, CPR/BLS certification, and strong communication skills to engage a diverse patient population.

Qualifications

• High school diploma or equivalent (business course) required.
• Completion of a medical assistant program with 180-hr internship is essential.
• BLS/CPR certification required.
• Clear diction and multilingual communication with a diverse patient community is essential.
• Familiarity with Physician Computer Network preferred but not required.

Responsibilities

• Take and record vital signs, height, weight, and operate EKG machine; complete point-of-care testing and screenings.
• Prepare patients for examination and assist MDs/NPs/RNs across the life cycle.
• Answer calls, schedule patients, verify identity, collect payments, and record data.
• Provide general clerical support including filing, data reports, and statistics.
• Support coordinated care and patient-centered care with the health care team.

Skills

Communication skills

Computer literacy

BLS/CPR certification

Education

High school diploma or equivalent (business focus)

Medical assistant program with 180-hr internship

Tools

Physician Computer Network

Job description

For six years running, Providence Community Health Centers has been named a Best Places to Work and RI Healthiest Employer by Providence Business News. This is a great opportunity to join PCHC in a Health Center Assistant (Medical Assistant) role.

Education/Qualifications:

• High school diploma (business course) or equivalent required.
• Completion of a medical assistant program, with 180-hr internship requirement for graduation, is essential.
• Basic Life Support/CPR certification required.
• Ability to perform responsibilities across life cycle (infants, children, adolescents, adults and geriatric) required.
• Clear diction and unhampered conversational skills for conversing with a multicultural, multiethnic and multilingual patient community is essential.
• Computer literacy required. Familiarity with Physician Computer Network preferred but not required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist MDs/NPs/RNs caring for patients (infants, children, adolescents, adults and geriatric) including but not limited to taking/recording vital signs/height/weight/ operating EKG machine, completing point of care testing, developmental screenings preparing patients for examination, preparing work areas, complete refill requests and, documenting patient related procedures/tests in patients' charts.
• Answer incoming telephone calls, schedule patients using automated appointment scheduling process, interview incoming patients verifying identity, maintain provider appointment schedules, verify financial/insurance information, collect payments for services, and recording required data.
• Insert patient related material as required; maintain separate logs/records related to care and compliance.
• Provide general clerical support throughout the organization as needed including filing, answering/rerouting calls, preparing data reports, compiling statistics.
• Coordinated Care/Patient Centered Medical Care Management: Works with all members of the Health Care Team towards achieving coordinated patient centered care.
• Demonstrates knowledge of the goals and objectives of PCHC’s patient care management plan.
• Effectively able to perform and communicate individual tasks within the role. Maintain patient confidentiality at all levels of interaction.
• Provide general interpretation support for all clinical staff.
• Knowledge of immigration documentation may be required for some clinics (to include Passport immunizations, Immigration 693 forms, and Refugee I94 Card).
• The above listing of duties is not meant to be all inclusive. However, the Employer will not ask any Employee to routinely perform a task unrelated to the above-mentioned duties.