Health Benefits Support Specialist

US-Department-of-Veterans-Affair; Edisonville (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Health Benefits Assistant position at Lebanon VA Medical Center supports the Central Business Office within Health Administration Services. It involves processing patient eligibility, entering demographics, insurance, and income data, and ensuring accuracy in communications with veterans and families.

Applicants should have at least one year of specialized experience at GS-04 level or equivalent, with strong customer service and attention to detail.

Qualifications

• One year of specialized experience at GS-04 level or equivalent.
• Experience interviewing patients, entering demographics, insurance and income data by phone, email or in person.
• Strong customer service, problem solving and attention to detail.
• Combination of education and experience allowed at higher levels.

Skills

Customer service

Data entry

Problem solving

Attention to detail

Education

Education: 4 years above high school

Job description

The Health Benefits Assistant position at Lebanon VA Medical Center supports the Central Business Office within Health Administration Services. It involves processing patient eligibility, entering demographics, insurance, and income data, and ensuring accuracy in communications with veterans and families.

Applicants should have at least one year of specialized experience at GS-04 level or equivalent, with strong customer service and attention to detail.