Health & Benefits Strategy Lead — Client Impact

WTW; Boston (MA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) plan

Pension plan

Life insurance

Job summary

WTW is seeking a Health and Benefits Director to lead our client service team, foster relationships across the client organization, and manage a broad portfolio of health and benefits projects.

You will recommend plan design and management strategies, and deliver with a high-performing team. This role offers growth into senior relationship management or leadership positions while collaborating with industry experts on cutting-edge solutions.

Qualifications

• 8+ years in design/management of health and welfare plans in a consulting, brokerage, or carrier/vendor role.
• Ability to expand relationships with current clients.
• Polished and well developed oral and written communication skills.
• Flexibility and proven ability to identify and resolve issues.
• Strong analytical, creative and integrative skills.
• State Life and Health license required within 90 days of joining.
• Bachelor's degree strongly preferred.

Responsibilities

• Lead the design/management of group medical, dental, wellbeing, disability and time off plans for clients.
• Serve as lead project manager for clients; contribute to project plan creation and delivery; manage budgets, timelines, and quality.
• Advise clients and ensure superior client service.
• Play a key role in vendor procurement, negotiation, implementation, and optimization.
• Coordinate with specialists in health management, absence and disability management, pharmacy, data analytics and compliance.
• Support new business by participating in prospecting opportunities.
• Build internal relationships and collaborate across teams.
• Lead the client team, assign roles, and ensure accountability.
• Mentor junior colleagues.
• Review client deliverables to align with objectives and leverage WTWe services.

Skills

Project management

Oral and written communication

Analytical thinking

Microsoft Excel

PowerPoint

Education

Bachelor's degree (strongly preferred)

CEBS designation or health/welfare actuarial training

Tools

Excel

PowerPoint

Job description

WTW is seeking a Health and Benefits Director to lead our client service team, foster relationships across the client organization, and manage a broad portfolio of health and benefits projects.

You will recommend plan design and management strategies, and deliver with a high-performing team. This role offers growth into senior relationship management or leadership positions while collaborating with industry experts on cutting-edge solutions.