Health Benefits Accounts Success Associate

Benecon; Lititz (Lancaster County); On-site; USD 42,000 - 62,000; Full time

Job summary

Benecon in Lititz, PA is seeking an Account Manager Assistant to support the day-to-day administration of employer groups and to interact with clients, brokers, vendors, and carrier representatives to resolve issues promptly.

You will prepare reports, organize meetings, issue certificates and renewal statements, maintain Excel spreadsheets, and assist with open enrollment events while delivering excellent customer service.

Qualifications

• Associate degree or equivalent preferred.
• 3+ years of health insurance experience with employee benefits preferred.

Responsibilities

• Creates client collateral materials and reports when requested.
• Coordinates meetings and records minutes using virtual platforms.
• Prepares claims data, reports, and renewal statements for clients.
• Issues invoices and certificates of coverage; handles audit statements.
• Maintains detailed Excel spreadsheets and responds to client questions.

Skills

Customer service

Time management

Communication skills

Detail oriented

Multi-project management

Education

Associate degree or related field

Tools

MS Office

Excel

Job description

Benecon in Lititz, PA is seeking an Account Manager Assistant to support the day-to-day administration of employer groups and to interact with clients, brokers, vendors, and carrier representatives to resolve issues promptly.

You will prepare reports, organize meetings, issue certificates and renewal statements, maintain Excel spreadsheets, and assist with open enrollment events while delivering excellent customer service.