Employee Benefits Account Manager

Mid Penn Bank - Millersburg Branch; Harrisburg (Dauphin County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical plans

401(k) match

Paid time off

Tuition reimbursement

Job summary

MPB Insurance & Risk Management, a subsidiary of Mid Penn Bancorp, Inc., seeks an Account Manager – Employee Benefits to join our Harrisburg team. You will manage and service group benefits accounts, build strong client relationships, and coordinate plan administration to meet client needs.

You will work with internal sales to provide benefit solutions, support renewals, and educate clients on trends and regulatory changes to help grow the book of business.

Qualifications

• B.S. or B.A. degree in a related field strongly preferred.
• A minimum of two (2) years account management or related insurance role.
• Active Life & Health Insurance License required.
• Experience using Applied Epic or similar client relationship management system strongly preferred.

Responsibilities

• Serves as the primary point of contact for assigned employee benefits clients, addressing inquiries, resolving issues, and ensuring client satisfaction.
• Manages complex accounts and high-level service deliverables.
• Coordinates with insurance carriers to facilitate the implementation of new plans, renewals, and changes.
• Assists clients with enrollments, terminations, COBRA administration, billing issues, and claims assistance.
• Educates and guides clients on benefit plan offerings, trends, and legislative changes.
• Participates in client meetings and open enrollment presentations as needed.
• Assists in growing the book of business through cross-sale opportunities when available.

Skills

Group health benefits

Dental insurance

Vision insurance

Life insurance

Disability insurance

Microsoft Office

Agency management systems

Education

B.S./B.A. in related field

Tools

Applied Epic

Job description

MPB Insurance & Risk Management, a subsidiary of Mid Penn Bancorp, Inc., seeks an Account Manager – Employee Benefits to join our Harrisburg team. You will manage and service group benefits accounts, build strong client relationships, and coordinate plan administration to meet client needs.

You will work with internal sales to provide benefit solutions, support renewals, and educate clients on trends and regulatory changes to help grow the book of business.