Health Benefits Account Manager — Renewals & Growth

Collab; Minneapolis (MN); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Health care plan

Paid time off

Training and development

Transportation stipend

Job summary

River Health is seeking an experienced Account Manager to own a book of employer health-benefit accounts in a hybrid role based in Minneapolis. You will focus on renewals, client activation, and growth within hourly-workforce segments.

You will partner with brokers and clients to drive activation, build quarterly reviews, identify expansion opportunities, and escalate product needs from real-world feedback. Base salary ranges $85,000–$100,000 with incentives.

Qualifications

• 3+ years owning a book of business in account management, customer success, or post-sale AE.
• Proven renewals and expansion track record.
• Comfort working through and with brokers.
• Trusted, direct, and able to follow through without overselling.
• Strong problem-solving instincts.

Responsibilities

• Run a structured renewal motion across your book: track account health, flag risk early, and build the case for renewal before the conversation happens.
• Work member activation alongside clients to drive awareness and usage of benefits.
• Build quarterly business reviews that show utilization and value delivered.
• Spot expansion opportunities and drive them with sales and product teams.
• Relay client feedback to the company as an early-warning system for product gaps.

Skills

Account management

Customer success

Post-sale AE

Renewals

Expansion

Job description

River Health is seeking an experienced Account Manager to own a book of employer health-benefit accounts in a hybrid role based in Minneapolis. You will focus on renewals, client activation, and growth within hourly-workforce segments.

You will partner with brokers and clients to drive activation, build quarterly reviews, identify expansion opportunities, and escalate product needs from real-world feedback. Base salary ranges $85,000–$100,000 with incentives.