Health Admin & Client Services Specialist

Florida; Quincy (FL); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Annual leave

Sick leave

Health insurance options

Retirement plan

Job summary

Florida Department of Health in Quincy, FL seeks a Senior Clerk to provide frontline administrative support, assist clients, manage intake information, and support operations across multiple programs. The role reports to the Program Manager and requires accuracy, strong communication, and adherence to procedures.

Responsibilities include processing payments, maintaining records, scheduling appointments, and providing backup for vital records, with a focus on efficient service delivery and

Qualifications

• Ability to prepare reports and correspondence.
• Ability to plan, organize and coordinate work activities.
• Ability to develop and implement office procedures.
• Ability to follow instructions.
• Ability to review data for accuracy and completeness.
• Ability to perform basic arithmetical calculations.
• Ability to communicate effectively.

Responsibilities

• Greets and assists clients upon arrival, verifies intake information, and issues receipts for services.
• Accepts and records payments made by cash, check, or credit card; balances the cash drawer daily.
• Performs detailed data entry and maintains electronic records in HMS.
• Processes birth and death certificates and handles Vital Statistics documentation securely.
• Schedules and reschedules client appointments in HMS for various programs and sends reminders.
• Performs additional related responsibilities as assigned by management.

Skills

Effective communication

Attention to detail

Report writing

Time management

Data entry

Job description

Florida Department of Health in Quincy, FL seeks a Senior Clerk to provide frontline administrative support, assist clients, manage intake information, and support operations across multiple programs. The role reports to the Program Manager and requires accuracy, strong communication, and adherence to procedures.

Responsibilities include processing payments, maintaining records, scheduling appointments, and providing backup for vital records, with a focus on efficient service delivery and