Healthcare Programs Support Specialist

State of Florida; North Fort Myers (FL); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Annual and Sick Leave

Nine paid holidays

Health, life, dental, vision insurance

Retirement plan options

Flexible Spending Accounts

Tuition waivers

Job summary

Florida Department of Health in Fort Myers is seeking a STAFF ASSISTANT to provide clerical and health support for the Medical Foster Care program. You will prepare correspondence, manage records, and coordinate appointments and meetings to ensure smooth program operations.

The role requires strong communication, data handling, and familiarity with office software; prior medical setting experience is preferred. This is a non-remote, on-site position offering comprehensive state benefits.

Qualifications

• High school diploma or GED required.
• Excellent communication and interpersonal skills.
• Proficiency with standard office software.

Responsibilities

• Collaborate with program staff to develop seamless support processes.
• Prepare and send correspondence and records for referrals and clients.
• Review incoming mail and coordinate follow-up on documents.
• Sort, scan, index, and file client and program records.
• Maintain and assemble MFC administrative records as needed.
• Prepare records for closure and redact as required.
• Schedule and coordinate MFC meetings and appointments.
• Monitor MMA plan assignments and coordinate changes.
• Document all client activities in the electronic health record system.
• Provide verbal and written communication with staff, clients, and stakeholders.

Skills

Quality improvement

Data collection

Decision making

Active listening

Verbal and written communication

Change implementation

Independent work

Team collaboration

Education

High school diploma or GED

Tools

Outlook

PowerPoint

Excel

Teams

SharePoint

Job description

Florida Department of Health in Fort Myers is seeking a STAFF ASSISTANT to provide clerical and health support for the Medical Foster Care program. You will prepare correspondence, manage records, and coordinate appointments and meetings to ensure smooth program operations.

The role requires strong communication, data handling, and familiarity with office software; prior medical setting experience is preferred. This is a non-remote, on-site position offering comprehensive state benefits.