Medical Services Clerk | Records & Scheduling

Florida; Fort Walton Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Annual and Sick Leave

State Group Insurance options

Retirement plan options

Nine paid holidays and one Personal_休日

Job summary

The Florida Department of Health in Okaloosa County is seeking a clerical support specialist to assist in the Medical Services Section. You will handle medical records, schedule appointments, and support patients and callers using HMS and the clinic’s policies.

Responsibilities include data entry, records preparation, and ensuring confidentiality in the EHR system, with a strong emphasis on customer service in a fast-paced environment.

Qualifications

• Experience in a professional office environment.
• Ability to perform clerical and data-entry tasks with high accuracy.
• Strong oral and written communication skills.

Responsibilities

• Answer clinic appointment line and assist walk-in clients.
• Schedule, reschedule, and cancel appointments per templates.
• Enter and maintain patient information in HMS.
• Prepare and manage medical records in the EHR system.
• Maintain confidentiality and security of all medical records.

Skills

Data entry

Customer service

Clerical work

Multi-line phone system

Microsoft Office

Tools

HMS Health Portal

Electronic Health Records (EHR)

Scanning & filing

Job description

The Florida Department of Health in Okaloosa County is seeking a clerical support specialist to assist in the Medical Services Section. You will handle medical records, schedule appointments, and support patients and callers using HMS and the clinic’s policies.

Responsibilities include data entry, records preparation, and ensuring confidentiality in the EHR system, with a strong emphasis on customer service in a fast-paced environment.