Client Services & Records Specialist

My Florida CFO; Quincy (FL); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Annual and Sick Leave benefits

Nine paid holidays and one Personal

State Group Insurance coverage

Retirement plan options

Job summary

The Florida Department of Health in the state of Florida seeks a frontline administrative support professional to assist clients, manage information flow, and support program operations. The role emphasizes accuracy, independence, and adherence to procedures to ensure service quality.

Responsibilities include client intake, payment handling, HMS data entry, vital records backups, and coordinating appointments across multiple programs.

Qualifications

• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

Responsibilities

• Greets and assists clients upon arrival and handles intake and receipts.
• Performs payment handling and cash management with accurate receipting.
• Performs detailed data entry of demographic, financial, and insurance information in HMS.
• Backups medical records by copying, scanning, and sending documents as needed.
• Processes birth and death certificates and supports vital statistics backup duties.
• Schedules and reschedules client appointments across multiple programs and clinics.
• Performs additional related duties as assigned by management.

Skills

Customer service

Data entry

Communication

Attention to detail

Policy adherence

Record keeping

Job description

The Florida Department of Health in the state of Florida seeks a frontline administrative support professional to assist clients, manage information flow, and support program operations. The role emphasizes accuracy, independence, and adherence to procedures to ensure service quality.

Responsibilities include client intake, payment handling, HMS data entry, vital records backups, and coordinating appointments across multiple programs.