Health Access Rep

Capital Health (US); Pennington (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein führendes Gesundheitsunternehmen sucht einen Health Access Rep, der die Patientenregistrierung effizient durchführt und alle relevanten Informationen präzise erfasst. In dieser Rolle sind starke Kommunikationsfähigkeiten und ein kundenorientierter Ansatz unerlässlich. Sie werden Teil eines dynamischen Teams, das sich der Bereitstellung hochwertiger Patientenversorgung verschrieben hat. Diese Position bietet die Möglichkeit, in einem unterstützenden Umfeld zu arbeiten, in dem Ihre Beiträge einen direkten Einfluss auf die Patientenerfahrung haben werden. Wenn Sie eine Leidenschaft für den Gesundheitssektor haben und in einem engagierten Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Mindestens ein Jahr Erfahrung im Gesundheitswesen oder Kundenservice.
• Kenntnisse in medizinischer Terminologie und Versicherungen bevorzugt.

Responsibilities

• Registrierung von Patienten unter Einhaltung der Produktivitätsziele.
• Einhaltung von Verfahren und Vorschriften bezüglich Versicherungsinformationen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Medizinische Terminologie

Computerkenntnisse

Education

High School Diplom oder gleichwertig

Job description

Join to apply for the Health Access Rep role at Capital Health (US).

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses, and staff, as well as advanced technology. It is a five-time Magnet-Recognized health system, comprising 2 hospitals and over 250 physicians and providers offering primary, specialty, and hospital-based care throughout the region.

Position Overview

• Follow computer system and department procedures to accurately obtain demographic, diagnosis, and insurance information during registration.
• Register patients efficiently, meeting productivity goals.
• Use approved scripts to present forms and obtain signatures.
• Comply with procedures and regulations concerning Medicare Secondary Payer, Advance Beneficiary Notice, and Patients Rights forms.
• Follow payer requirements for authorizations, referrals, and benefit verifications.
• Support financial screening and charity care procedures.
• Participate in quality improvement initiatives and support data collection efforts.
• Attend mandatory department meetings and adhere to patient identification policies.
• Serve as a resource and liaison for the Patient Access department and related entities.

Minimum Requirements

• High school diploma or equivalent.
• At least one year of experience in healthcare or customer service; knowledge of medical terminology and insurance preferred.
• Strong customer service and communication skills, with excellent interpersonal skills.
• Basic computer skills.
• Ability to work independently and in a team setting.

Work Environment & Physical Demands

• Physical demands include sitting, standing, walking, fine motor activities, and keyboard use.
• Occasional tasks involve climbing, carrying, pushing/pulling, twisting, bending, reaching, and kneeling.
• Continuous demands include talking and hearing.
• Lifting requirements: 15 lbs. from floor to waist, 10 lbs. at waist level and above.
• Sensory requirements include near and far vision, depth perception, and hearing.
• Exposure risks include bloodborne pathogens, airborne diseases, noise, and dust.

Offers are contingent upon successful onboarding and a pre-employment physical. An annual flu vaccine is required unless exempted for medical or religious reasons. Capital Health will never request social security numbers or date of birth during the application process.