Patient Access Representative, Fulltime, Remote-NJ, Oceanport, NJ

RWJBarnabas Health; Oceanport (NJ); Remote; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Patient Access Representative to manage pre-registration and registration processes. In this vital role, you will ensure that patients receive exceptional customer service while navigating the registration and admission process. Your responsibilities will include collecting necessary data for billing, scheduling patient appointments, and reconciling patient liabilities. This is an excellent opportunity for individuals with strong customer service skills and a desire to work in a dynamic healthcare environment.

Qualifications

• Strong customer service skills and experience in data entry.
• Knowledge of medical insurance and terminology preferred.

Responsibilities

• Perform pre-registration, registration, and financial clearance processes.
• Provide front-door customer service and orient patients.

Skills

Customer Service Skills

Data Entry

Computer Skills

Job description

Job Overview:

The Patient Access Representative performs all duties related to the pre-registration, registration, and financial clearance processes for all patients (emergency, ambulatory and in-patients). Responsible for collecting proper data to insure hospital bills will be paid by a third-party payer or the patient. Provides front-door customer service to patients and orients patients to the registration/admission process. Performs scheduling functions of new and follow-up patients and discharges patients accordingly. Responsible for identifying, collecting and reconciling patient liabilities on a routine basis. Corresponds with Supervisor/Manager on operational issues as required.

Qualifications:

Required:

• Must possess a strong level of customer service skill, experience in data entry and computer skills

Preferred:

• Knowledgeable of medical insurance and medical terminology (preferred)
• Work experience in patient registration (preferred)

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.