Head of WDCE Strategy, Compliance & Program Excellence

SUNY Westchester Community College; Town of Mount Pleasant (NY); On-site; USD 120,000 - 150,000; Full time

Job summary

SUNY Westchester Community College in Town of Mount Pleasant, NY, seeks an Assistant Dean of Workforce Development and Community Education to provide strategic and operational leadership to strengthen systems, compliance, and program effectiveness across the division.

The role leads policies, assessment, and governance, collaborates across the institution, and oversees extension centers to ensure program quality and sustainable growth.

Responsibilities

• Provide strategic and operational leadership to advance the Division of Workforce and Community Education through effective systems, processes, and data-informed strategies aligned with institutional priorities and workforce needs.
• Lead cross-functional initiatives that strengthen program quality, scalability, accountability, operational effectiveness and sustainable growth.
• Identify and address operational and systemic opportunities to improve program delivery and institutional alignment.
• Coordinate division-wide efforts to ensure compliance with accreditation standards and federal, state, SUNY and other requirements affecting workforce and community education programming.
• Develop and maintain systems, documentation, evidence collection, and internal controls necessary to support compliance, accreditation readiness and regulatory reporting.
• Lead the development and implementation of assessment and quality assurance frameworks that measure program effectiveness student outcomes, credential attainment, employment outcomes, and other key performance indicators.
• Establish continuous improvement processes to identify performance gaps, implement interventions, and inform planning and decision-making.
• Ensure programs meet established standards for instructional quality, student outcomes, documentation, attendance, assessment, credentialing, and reporting.
• Collaborate with Institutional Effectiveness, Institutional Research, Academic Affairs, and other on assessment, evaluation, documentation, and reporting.
• Develop, implement, review, and maintain division-wide policies, procedures, operational standards, and governance frameworks to promote consistency, accountability, transparency, and compliance.
• Establish standardized workflows and business processes for program administration across departments and locations.
• Ensure division policies and practices align with institutional, SUNY, state, federal, accreditation, and applicable regulatory requirements.
• Identify policy and process gaps and lead corrective and continuous improvement efforts.
• Maintain documentation of division policies, procedures, workflows, standards, and compliance requirements.
• Oversee program proposal, review, and approval processes to ensure alignment with labor market demand, institutional priorities, instructional standards, financial sustainability, and regulatory requirements.
• Establish quality standards, review criteria, and approval protocols for new and existing programs.
• Ensure required documentation and institutional and external approvals are completed before implementation.
• Coordinate with departments and offices to implement programs.
• Monitor program performance and outcomes to inform decisions regarding continuation, expansion, redesign, suspension, or discontinuation.
• Support scalable, sustainable program models responsive to employer, community, and regional workforce needs.
• Monitor federal, state, SUNY, and other regulatory guidance and recommend operational or policy adjustments as needed.
• Provide oversight of workforce and community education operations across extension centers to ensure consistency, quality, compliance, and effectiveness.
• Establish performance expectations, accountability measures, and monitoring systems for programming delivered across locations.
• Conduct regular operational and programmatic reviews of compliance, performance, student outcomes, service delivery, and adherence to division and institutional standards.
• Identify operational risks and inconsistencies and work with extension center leadership to implement corrective actions.
• Promote consistent implementation of division policies, procedures, program standards, and student service expectations across locations.

Job description

SUNY Westchester Community College in Town of Mount Pleasant, NY, seeks an Assistant Dean of Workforce Development and Community Education to provide strategic and operational leadership to strengthen systems, compliance, and program effectiveness across the division.

The role leads policies, assessment, and governance, collaborates across the institution, and oversees extension centers to ensure program quality and sustainable growth.