Head of Warehouse Quality & Ops Excellence

YQN Logistics; Los Angeles (CA); Presencial; USD 135.000 - 165.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision Insurance

PTO

401(k) Match

Descripción de la vacante

YQN Logistics is seeking a Director of Operational Excellence to establish and oversee the end-to-end quality assurance framework across nationwide warehouse locations. You will lead quality strategy, audits, cross-site standardization, and multi-site projects to ensure accuracy, compliance, and operational excellence.

The role requires 5–10+ years in quality leadership within warehousing or logistics, with Lean/Six Sigma, RCA expertise, and strong cross-functional collaboration.

Formación

• 5–10+ years quality management in warehousing, logistics, or distribution.
• Multi-site quality leadership experience.
• Lean, Six Sigma, and RCA knowledge.
• Excellent communication, leadership and training capabilities.
• Willingness to travel nationwide; proficient with WMS and MS Office.

Responsabilidades

• Develop and maintain nationwide warehouse quality control strategy, policies, and standards.
• Define and implement SOPs, KPIs, and audit mechanisms for all warehouse functions.
• Analyze warehouse data to identify trends, gaps and improvement opportunities.
• Conduct routine and random quality audits across all locations for compliance.
• Review and approve quality reports, deviation records, CAPA and action plans.
• Lead initiatives to improve order accuracy, inventory accuracy, packaging quality, and process compliance.
• Collaborate with Warehouse Operations, Supply Chain, HR/Training, Customer Service and IT to ensure standardization.
• Communicate quality metrics and priorities to site managers, regional leadership and executives.
• Support client-facing teams by aligning warehouse quality with customer requirements.
• Lead multi-site quality improvement projects and technology/tool implementations.

Conocimientos

Quality management

Leadership

Communication

Training

Problem-solving

Chinese language

Herramientas

WMS

Microsoft Office

Descripción del empleo

YQN Logistics is seeking a Director of Operational Excellence to establish and oversee the end-to-end quality assurance framework across nationwide warehouse locations. You will lead quality strategy, audits, cross-site standardization, and multi-site projects to ensure accuracy, compliance, and operational excellence.

The role requires 5–10+ years in quality leadership within warehousing or logistics, with Lean/Six Sigma, RCA expertise, and strong cross-functional collaboration.