Head of Warehouse Operations & Strategy

Barrett Distribution Centers; Garland (AL); On-site; USD 160,000 - 175,000; Full time

Job summary

Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services. Barrett seeks a General Manager to oversee overall operation and facility management, drive revenue, and maintain client relationships.

The role reports to the Regional VP of Operations and follows a Monday–Friday, 8am–5pm schedule. Compensation ranges from $160K to $175K, depending on experience.

Qualifications

• Bachelor’s degree in Business Administration, Logistics, Engineering, or other industry-related field required.
• Ten plus (10+) years of demonstrated supervisory experience required (preferably in a warehouse or distribution center environment)
• Working knowledge of Inventory control, cycle counts, and a proven track record of inventory accuracy.
• Proficient with all Microsoft applications. Working knowledge of 3PL warehouse operations, supply chain and transportation preferred. Previous experience with Synapse WMS system preferred.
• Ability to read, write, and communicate effectively in English (Bilingual Spanish/English skills preferred).
• Must demonstrate high level of interpersonal and communication skills with ability to work well under pressure and problem solve across a variety of business processes. Able to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.

Responsibilities

• Overall accountability: Safe, efficient, economical warehouse operation across staffing, operations, maintenance, safety/security/housekeeping/sanitation, budgeting, customer service, and inventory control.
• Leadership & strategy: Provide daily oversight and strategic vision; develop quarterly/annual/long-range plans; communicate company vision and objectives to staff; report to Regional VP on cost, service, and efficiency issues, including Performance Improvement audit findings.
• Financial & performance management: Build and achieve P&L, SLAs, and KPI goals; prepare budgets, revenue projections, and account analysis; report on progress; use measurement systems to evaluate productivity, quality, and variance from standards.
• Client & quality management: Handle escalations for clients of all sizes, balancing client needs with company interests; oversee root-cause investigation of Nonconformance Reports and implementation of Corrective Actions.
• Operational efficiency: Direct programs for cost-effective warehouse operation and utilization; develop space utilization plans to optimize storage and minimize inefficiency.
• Asset stewardship & relationships: Steward business assets; build and maintain clear communication with customers and employees; partner with Regional VP of Operations, Strategic Account Management, Business Process Optimization, Customer Service, Finance, and HR to identify opportunities and resolve issues.
• Talent development: Attract, develop, and retain high-performing, diverse talent; mentor and role-model to build future leaders; set clear goals/expectations for leadership team with ongoing training; support hiring, onboarding, training, and development of all warehouse staff.
• Communication: Ensure daily goals, facility information, and company-wide updates are clearly and promptly communicated to all staff.
• Continuous improvement & culture: Champion the GGOB program (targets, results, productivity/customer-experience mini games); foster continuous improvement through collaboration and teamwork.
• Compliance & facility upkeep: Ensure OSHA/MSDS compliance; monitor warehouse for cleanliness, security, and organization; maintain physical condition via inspections and work orders for repairs/replacements; perform other related duties as needed.

Skills

Leadership

Strategic planning

Communication

Problem solving

Bilingual English/Spanish

Education

Bachelor’s degree in Business Administration or related field

Master’s degree preferred

15+ years experience in lieu of degree

Tools

Synapse WMS

Microsoft Office

Job description

Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services. Barrett seeks a General Manager to oversee overall operation and facility management, drive revenue, and maintain client relationships.

The role reports to the Regional VP of Operations and follows a Monday–Friday, 8am–5pm schedule. Compensation ranges from $160K to $175K, depending on experience.