Head of US Operations & Market Expansion

Brodie Rec League; Dallas (TX); Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Shutdown

Paid Sick Leave

Job summary

Brodie League is seeking a US Operations Leader to scale our national basketball league operations. You will own end-to-end US market execution, from launches to game-night delivery, staffing, and vendor management, while building repeatable playbooks and dashboards.

The role demands 12+ years in operations, a track record of multi-market leadership, and a passion for high-quality athlete experiences at scale. Occasional travel to US markets and Toronto HQ is required.

Qualifications

• 12+ years of progressive operations leadership, including multi-location experience.
• Proven ability to scale operations and manage P&L across markets.
• Strong collaboration with executive teams and field leadership.
• Experience building repeatable playbooks, dashboards and training programs.
• Ability to travel US-wide and interface with HQ in Toronto.

Responsibilities

• Own US game-night operations across all markets: venues, referees, scorekeepers and logistics.
• Maintain zero forfeits and no-shows; establish clear escalation owners.
• Review last night’s reports daily and assign accountability for fixes.
• Define field limitations and resolve disputes impacting head office.
• Consolidate schedules per venue and ensure centralized, scalable operations.
• Lead and develop District Managers, League Managers and frontline staff.
• Guide the development of playbooks, tooling and training for scalable operations.
• Oversee US market launches and monthly operational reviews with Growth.
• P&L oversight and compliance across US markets; establish venue deals.

Skills

Strategic leadership

Operations management

P&L accountability

AI-enabled operations

Cross-border collaboration

Staff development

Job description

Brodie League is seeking a US Operations Leader to scale our national basketball league operations. You will own end-to-end US market execution, from launches to game-night delivery, staffing, and vendor management, while building repeatable playbooks and dashboards.

The role demands 12+ years in operations, a track record of multi-market leadership, and a passion for high-quality athlete experiences at scale. Occasional travel to US markets and Toronto HQ is required.