US Operations Lead for Scaled Game Nights

Brodie; Dallas (TX); Vor Ort; USD 150.000 - 230.000; Vollzeit

Zusammenfassung

Brodie in Dallas is seeking a US Operations Leader who will own every US market, venue and game-night, modeling after the Canadian flagship and partnering with the COO on cross-functional standards and budgets.

You will build the operating system—playbooks, training, certification, tooling and dashboards—enabling League Managers to run nights to Brodie’s standard nationwide. Lead launches, ensure compliance, and drive margins while delivering premium athlete experiences.

Aufgaben

• Own game nights in every US market: venues, schedules, referees and scorekeepers, equipment, check-in, streaming and logistics.
• Hold the reliability standard: zero forfeits, zero referee or scorekeeper no-shows, confirmed backups in every market and a named owner for every escalation.
• Start each day with last night's reports: read every market's report first thing, and assign owners with same-day fixes.
• Clear what the field can't: venue disputes, staffing gaps, player complaints that reach head office and the calls a District Manager needs made.
• Keep one schedule per venue and centralize the repeatable work: league nights, events, drop-ins and court rentals within head office scope.

Jobbeschreibung

Brodie in Dallas is seeking a US Operations Leader who will own every US market, venue and game-night, modeling after the Canadian flagship and partnering with the COO on cross-functional standards and budgets.

You will build the operating system—playbooks, training, certification, tooling and dashboards—enabling League Managers to run nights to Brodie’s standard nationwide. Lead launches, ensure compliance, and drive margins while delivering premium athlete experiences.