Head of Technical Services & Enterprise Integrations

Jobgether; United States; On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Equity opportunities

Unlimited paid time off

Family leave (12 weeks)

Home office budget

Health insurance

401(k) plan with employer contribution

Education budget $100/month

Job summary

Jobgether, on behalf of a partner company, seeks a Manager, Technical Services in the United States to lead a growing technical services team delivering complex integrations and tailored technical solutions.

You will guide strategy, operations, and service offerings, collaborate with Product, Engineering, Sales, and Implementation, and participate in active integrations when needed to ensure quality and customer satisfaction.

Qualifications

• 8+ years of experience in technical consulting, integration services, or technical implementations.
• 3+ years of direct experience managing and scaling teams of technical professionals.
• Strong working knowledge of enterprise integrations, including Workday architecture, APIs, authentication, data mapping, and integration design.

Responsibilities

• Build, lead, and scale a high-performing technical services team.
• Coach and empower team members to manage high-volume portfolios of concurrent enterprise projects.
• Develop the operational infrastructure needed to scale technical services, including capacity planning and repeatable delivery processes.
• Balance standardization and customization to deliver efficient technical solutions.
• Act as a senior technical escalation point for complex integration scenarios.
• Participate directly in active integrations when needed to troubleshoot roadblocks.

Skills

Workday integration

API design

Leadership

Stakeholder communication

Job description

Jobgether, on behalf of a partner company, seeks a Manager, Technical Services in the United States to lead a growing technical services team delivering complex integrations and tailored technical solutions.

You will guide strategy, operations, and service offerings, collaborate with Product, Engineering, Sales, and Implementation, and participate in active integrations when needed to ensure quality and customer satisfaction.