Head of Technical Operations – Clinical Engineering

Jobtailor; Northern (KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Jobtailor is seeking a seasoned deployment leader to own end-to-end hospital deployments from initial scoping to go-live and ongoing support. You will coordinate with hospital IT, biomed/clinical engineering, and information security teams to define onboarding, provisioning, and fleet management processes.

You will build and refine deployment metrics, dashboards, and field support models, translating site data into strategic commercial plans.

Qualifications

• Bachelor’s degree in Biomedical Engineering, Electrical/Mechanical/Computer Engineering, or a related technical field.
• 8+ years of experience in medical devices, digital health, clinical engineering, healthcare technology, or similar.
• Demonstrated experience leading deployments, implementations, or integrations within hospitals or health systems.
• Experience working directly with hospital stakeholders including clinicians, clinical engineering/biomed, IT, information security, and/or research teams.
• Strong analytical skills with metrics, dashboards, reporting, or other data-driven tools.
• Working knowledge across hardware, software, and clinical workflows.
• Experience developing and implementing new operational processes.
• Ability to independently scope problems, identify solutions, and drive workstreams to completion.
• Strong cross-functional leadership and communication skills.
• Experience managing multiple concurrent workstreams in a fast-paced environment.

Responsibilities

• Own end-to-end deployment processes from scoping through go-live and steady-state support.
• Serve as primary point of contact to hospital IT, biomed/clinical engineering, and information security teams.
• Define onboarding procedures including device provisioning, fleet management, workflow mapping, and staff training.
• Manage integrations with hospital systems and third-party cardiac data platforms.
• Build the field support model, including tiering, SLAs, and feedback to R&D.
• Define deployment success metrics, activation milestones, utilization thresholds, and per-site economics.
• Own instrumentation, reporting, and account monitoring across deployed sites.
• Translate deployment and utilization data into commercial strategy and planning.
• Advise on product roadmap tradeoffs involving deployment feasibility, manufacturability, and clinical utilization.
• Support clinical validation studies, site activation, device logistics, data integrity, and protocol monitoring.

Skills

End-To-End Deployment Management

Technical Deployment Leadership

Data Analysis and Reporting

Cross-Functional Communication

Operational Process Development

Education

Bachelor’s degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Computer Engineering, or related technical field

Job description

Own end-to-end deployment for new customers, from technical scoping through go-live and steady-state support
Serve as primary point of contact to hospital IT, biomed/clinical engineering, and information security teams
Define and maintain onboarding procedures, including device procurement and provisioning, fleet management, workflow mapping, and staff training
Manage integrations with hospital systems and third-party cardiac data platforms
Build the field support model, including tiering, SLAs, and feedback to R&D
Define deployment success metrics, activation milestones, utilization thresholds, and per-site economics
Own instrumentation, reporting, and account monitoring across deployed sites
Translate deployment and utilization data into commercial strategy and planning
Manage contract manufacturing and external design partners
Drive accessory and device improvements from requirements through design transfer and verification
Own build planning and inventory across demo programs, clinical studies, and commercial deployment
Support clinical validation studies, site activation, device logistics, data integrity, and protocol monitoring
Provide real-world usage insights to algorithm and applications teams
Identify data collection opportunities supporting algorithm improvements and expanded indications
Advise on product roadmap tradeoffs involving deployment feasibility, manufacturability, and clinical utilization

Requirements

• Bachelor’s degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Computer Engineering, or a related technical field
• 8+ years of experience in medical devices, digital health, clinical engineering, healthcare technology, or a related technical environment
• Demonstrated experience leading technical deployments, implementations, or integrations within hospitals or health systems
• Experience working directly with hospital stakeholders, including clinicians, clinical engineering/biomed, IT, information security, and/or research teams
• Strong analytical skills with experience developing metrics, dashboards, reporting, or other data driven tools used to monitor performance and support business decisions
• Working knowledge across hardware, software, and clinical workflows
• Experience developing and implementing new operational processes
• Demonstrated ability to independently scope problems, identify solutions, make decisions, and drive workstreams through completion
• Strong cross functional leadership and communication skills
• Experience managing multiple concurrent workstreams with competing priorities in a fast paced environment

Core Competencies

Demonstrates expertise in managing end-to-end deployment processes for medical devices, including technical scoping, integration with hospital systems, and operational improvements. Strong analytical capabilities are essential for developing metrics and supporting commercial strategies based on real-world data insights.

Highest-signal resume keywords

• End-To-End Deployment Management
• Technical Deployment Leadership
• Data Analysis and Reporting
• Cross-Functional Communication
• Operational Process Development

ATS Optimization Keywords

Hard Skills

• Biomedical Engineering
• Clinical Engineering
• Healthcare Technology
• Data Metrics Development
• Integration Management
• Device Logistics
• Workflow Mapping
• Performance Monitoring
• Problem Scoping
• Clinical Validation Studies

Soft Skills

• Analytical Skills
• Cross-Functional Leadership
• Communication Skills
• Decision-Making
• Time Management

Industry Keywords

• Medical Devices
• Digital Health
• Hospital Systems
• Clinical Workflows
• Information Security
• Contract Manufacturing
• Data Integrity
• Clinical Utilization
• Deployment Feasibility
• Operational Processes