Head of SMB F&B Account Management

Square; Chicago (IL); On-site; USD 149,400 - 270,000; Full time

Benefits offered by this job

Remote work

Medical insurance

Flexible time off

Retirement savings plans

Modern family planning

Job summary

Square is looking for a results-driven leader to manage a team of Food and Beverage Account Managers in Chicago, Illinois. This role emphasizes growth and retention for SMB merchants, requiring strong coaching and a collaborative approach to cross-functional projects.

The ideal candidate will possess over 8 years in Account Management or Sales, with significant people management experience. Benefits include remote work options and competitive compensation, with a commitment to economic empowerment.

Qualifications

• 8–10+ years of experience in Account Management, Sales, or Marketing.
• 3–5 years of experience in people management.
• Experience with SMB or Mid-Market Food and Beverage businesses.

Responsibilities

• Lead and develop a remote team of 10-12 Account Managers.
• Drive measurable outcomes in upsell and retention.
• Facilitate structured coaching and pipeline management.

Skills

Account Management

Sales

Business Development

Coaching Skills

Cross-functional Collaboration

Job description

Square is looking for a results-driven leader to manage a team of Food and Beverage Account Managers in Chicago, Illinois. This role emphasizes growth and retention for SMB merchants, requiring strong coaching and a collaborative approach to cross-functional projects.

The ideal candidate will possess over 8 years in Account Management or Sales, with significant people management experience. Benefits include remote work options and competitive compensation, with a commitment to economic empowerment.