Head of Sales Operations & AI-Driven Forecasting

Collegis Education; Oak Brook (IL); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Collegis Education, based in Oak Brook, IL, seeks a Director of Sales Operations to drive the sales operating system, ensure data integrity in Salesforce, and partner with leadership to identify risks and optimize performance.

This hands-on role runs pipeline and forecast processes, defines data requirements, and collaborates with the AI Solutions team to automate workflows and improve forecast accuracy.

Qualifications

• 7+ years of progressive Sales Operations, Revenue Operations or related experience supporting complex B2B managed services sales.
• Hands-on expertise in pipeline management, forecasting, Salesforce/CRM, sales analytics and operating cadence.
• Experience implementing or operating within a structured enterprise sales methodology such as MEDDPICC, ideally in a complex, multi-stakeholder B2B sales environment.
• Strong business judgment and executive presence; able to challenge assumptions and drive accountability without directly managing sellers.
• Comfort with AI, automation and data; able to translate business processes into requirements for technical implementation.

Responsibilities

• Run the Sales Operating Cadence: own weekly pipeline and forecast reviews, track commitments, provide leadership with change impact and risk insights.
• Pipeline, Forecast & Data Discipline: embed qualification criteria, stage gates, data requirements in Salesforce and forecasting processes.
• Design & Improve the Sales Operating System: define processes, data needs, KPIs, and management rules; align with GTM.
• Build an AI-Enabled Sales Operations Model: collaborate with AI Solutions to automate inspections, alerts, and projections.
• Role Boundaries: align with Sales, GTM/Marketing and Sales Operations on responsibilities and accountability.

Skills

Pipeline management

Forecasting

Sales analytics

Sales cadence

Salesforce/CRM

MEDDPICC

Education

Bachelor's degree in Marketing or related field

Tools

Salesforce/CRM

Job description

Collegis Education, based in Oak Brook, IL, seeks a Director of Sales Operations to drive the sales operating system, ensure data integrity in Salesforce, and partner with leadership to identify risks and optimize performance.

This hands-on role runs pipeline and forecast processes, defines data requirements, and collaborates with the AI Solutions team to automate workflows and improve forecast accuracy.