Head of Sales

Jobtailor; Arizona; On-site; USD 180,000 - 230,000; Full time

Job summary

Jobtailor is seeking a Senior Sales Leader to drive the US market, overseeing performance across bookings, profit, and customer satisfaction. You will shape the US sales strategy, coach regional leaders, and build an accountable, customer-focused culture.

Responsibilities include forecasting, capacity planning, reporting, and cross-functional collaboration with Product, Marketing, Finance, and Operations to align goals with broader business outcomes.

Qualifications

• Significant experience leading consultative sales teams through managers or team leaders.
• Proven track record of delivering commercial results and building high-performing sales cultures.
• Strong experience with forecasting, sales planning, budgeting, performance management, and capacity planning.
• Demonstrated ability to coach and develop leaders, strengthening capability and accountability across teams.
• Confidence using data and insight to identify trends, make decisions, and improve business performance.
• Experience driving operational and process improvements in a growing sales environment.
• Excellent communication and stakeholder management skills, with experience influencing senior leaders.

Responsibilities

• Lead US sales performance across all customer segments, delivering targets across bookings, profit, margins, conversion, productivity, and customer satisfaction.
• Develop and execute the annual US sales strategy and translate company objectives into a practical growth plan for the US market.
• Coach, develop, and lead Sales Team Leaders
• Create a high-performing, accountable, and customer-focused sales culture
• Own forecasting, capacity planning, reporting, and performance analysis
• Identify opportunities and risks early
• Partner with Product, Marketing, Finance, Operations, and POD to align sales delivery with wider business goals
• Drive continuous improvement across sales processes, customer experience, CRM utilization, and team effectiveness
• Lead recruitment, onboarding, talent development, and succession planning within the sales function
• Champion change initiatives and embed new ways of working

Skills

Leadership

Forecasting

Sales Planning

Performance Management

Stakeholder Management

Data-driven Decision Making

Process Improvement

Tools

CRM systems

Power BI

Job description

• Lead US sales performance across all customer segments, delivering targets across bookings, profit, margins, conversion, productivity, and customer satisfaction
• Develop and execute the annual US sales strategy and translate company objectives into a practical growth plan for the US market
• Coach, develop, and lead Sales Team Leaders
• Create a high-performing, accountable, and customer-focused sales culture
• Own forecasting, capacity planning, reporting, and performance analysis
• Identify opportunities and risks early
• Partner with Product, Marketing, Finance, Operations, and POD to align sales delivery with wider business goals
• Drive continuous improvement across sales processes, customer experience, CRM utilization, and team effectiveness
• Lead recruitment, onboarding, talent development, and succession planning within the sales function
• Champion change initiatives and embed new ways of working

Requirements

• Significant experience leading consultative sales teams through managers or team leaders
• Proven track record of delivering commercial results and building high-performing sales cultures
• Strong experience with forecasting, sales planning, budgeting, performance management, and capacity planning
• Demonstrated ability to coach and develop leaders, strengthening capability and accountability across teams
• Confidence using data and insight to identify trends, make decisions, and improve business performance
• Experience driving operational and process improvements in a growing sales environment
• Excellent communication and stakeholder management skills, with experience influencing senior leaders
• Collaborative leadership style balancing commercial success with exceptional customer outcomes
• Candidates must be located in one of the following states: AZ, CA, CO, FL, GA, IN, MI, MN, NC, NJ, NV, OR, PA, TX, VA
• Inside Travel Group participates in the E-Verify Program for all US based applicants
• Beneficial experience in travel, hospitality, luxury, experience-led, or other high-consideration sales environments
• Beneficial experience in multi-site, international, or matrixed organizations
• Beneficial experience with CRM and sales analytics tools such as Power BI
• Beneficial experience leading organizational change, sales transformation, or operating model improvements
• Beneficial experience designing onboarding, coaching, or leadership development programs

Core Competencies

Demonstrates expertise in leading sales teams, developing and executing sales strategies, and driving performance through effective coaching and talent development. Proficient in forecasting, sales planning, and utilizing data insights to enhance business performance and customer satisfaction.

Highest-signal resume keywords

• Sales Strategy Development
• Forecasting and Sales Planning
• Coaching and Talent Development
• Performance Management
• Stakeholder Management

Hard Skills

• Sales Performance Analysis
• Capacity Planning
• Budgeting
• Operational Improvement
• Sales Transformation

Soft Skills

• Collaborative Leadership
• Excellent Communication
• Influencing Senior Leaders

Industry Keywords

• Consultative Sales
• High-Performing Sales Culture
• Customer Satisfaction
• Travel Industry
• Hospitality Sales

Tools & Technologies

• CRM Utilization
• Sales Analytics Tools
• Power BI