Head of Residential HVAC Operations & Growth

Facemyer AC; Sanford (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Facemyer AC in Sanford, FL is seeking a Residential HVAC General Manager to guide the department’s operations and financial performance. You will lead installation, service, and maintenance teams, develop growth strategies, manage budgets, and ensure top‑quality customer service while maintaining profitability.

This leadership role requires industry knowledge, strong people skills, and a proven track record of delivering results in residential HVAC settings.

Qualifications

• Bachelor's degree or equivalent experience.
• 5+ years of management experience in HVAC or construction, preferably residential.
• Proven success in operations, sales, and business management.

Responsibilities

• Strategic planning and business development to drive sales growth and market expansion.
• Oversee residential HVAC operations including installations, repairs, maintenance, scheduling, and dispatching.
• Recruit, train, and mentor staff; set performance expectations and provide ongoing development.
• Manage budgets, P&L, cost controls, and job costing; review work orders and invoices.
• Address customer issues, ensure satisfaction, and manage online reputation.
• Ensure licensing, certifications, and safety compliance across the team.

Skills

Leadership

Strategic thinking

Customer service

Sales skills

Financial acumen

Communication

Negotiation

Time management

Problem solving

Adaptability

Learning mindset

Motivation

Education

Bachelor's degree or equivalent experience

Job description

Facemyer AC in Sanford, FL is seeking a Residential HVAC General Manager to guide the department’s operations and financial performance. You will lead installation, service, and maintenance teams, develop growth strategies, manage budgets, and ensure top‑quality customer service while maintaining profitability.

This leadership role requires industry knowledge, strong people skills, and a proven track record of delivering results in residential HVAC settings.