Head of Product, AI-Powered Patient Experience

legionhealth; San Francisco (CA); On-site; USD 180,000 - 340,000; Full time

Job summary

Legion Health is hiring a Head of Product to own the consumer product experience that turns AI-native care delivery into something patients can understand, trust, use, and return to.

You will own real product surface areas across onboarding, intake, eligibility, scheduling, visit prep, provider matching, care-plan clarity, medication workflows, and follow-up.

This is a high-ownership IC role with founder-level visibility and a direct path to managing a large product organization.

Qualifications

• 5+ years of product management experience

Responsibilities

• Own core patient-facing product surfaces across the full consumer journey including onboarding, intake, insurance/payment clarity, scheduling, provider fit, visit prep, visit completion, follow-up, care-plan adherence, refills, renewals, messaging, support, retention, and reactivation.
• Translate complex clinical, operational, regulatory, and AI workflows into simple consumer experiences that reduce anxiety, increase clarity, and help patients know exactly what to do next.
• Build durable product systems, not one-off features: patient timeline, care status, tasking, reminders, notifications, escalation paths, asynchronous messaging, support deflection, eligibility logic, provider availability, and follow-up workflows.
• Partner with engineering to scope and ship technically sound products across web, mobile-responsive experiences, backend workflows, APIs, third‑party integrations, event pipelines.

Skills

Product management

APIs

AI workflows

User experience

Leadership

Cross-functional collaboration

Job description

Legion Health is hiring a Head of Product to own the consumer product experience that turns AI-native care delivery into something patients can understand, trust, use, and return to.

You will own real product surface areas across onboarding, intake, eligibility, scheduling, visit prep, provider matching, care-plan clarity, medication workflows, and follow-up.

This is a high-ownership IC role with founder-level visibility and a direct path to managing a large product organization.