Head of Private Client Relations, Luxury

Saks Global; New York (NY); On-site; USD 125,631 - 157,039; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Employee discount

Job summary

Saks Global, located in New York, is looking for a Director of Private Client Relations to enhance client loyalty and retention. This role involves leading a high-performing team, managing client experiences, and ensuring the strategy aligns with luxury retail standards.

The ideal candidate will have over 10 years of experience, strong relationship-building skills, and a proven track record in luxury environments. A comprehensive benefits package is offered, including medical, vision, and an employee discount.

Qualifications

• 10+ years of experience in luxury retail or high-touch environments.
• History of leading a bespoke client engagement practice.
• Strong ability to develop teams and personal relationships.

Responsibilities

• Lead the BG Private Client Relations strategy for retention and acquisition.
• Oversee the design of unique client experiences.
• Develop a high-performing Private Client Relations team.

Skills

Luxury retail experience

Client management

Team leadership

Budget management

Relationship building

Education

Bachelor's degree in Business, Marketing, or related field

Tools

CACI or comparable customer segmentation tools

Job description

Saks Global, located in New York, is looking for a Director of Private Client Relations to enhance client loyalty and retention. This role involves leading a high-performing team, managing client experiences, and ensuring the strategy aligns with luxury retail standards.

The ideal candidate will have over 10 years of experience, strong relationship-building skills, and a proven track record in luxury environments. A comprehensive benefits package is offered, including medical, vision, and an employee discount.