Head of Pricing & Monetization Strategy

PagerDuty, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 180,000 - 304,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

ESPP

Job summary

PagerDuty in San Francisco seeks a Director of Pricing & Monetization to own pricing strategy for its Operations Cloud platform. You will shape packaging, pricing, and go-to-market motions in close partnership with Product, Sales, Finance, and Marketing.

You\'ll lead a small pricing team to build infrastructure, governance, and tools that drive ARR growth while delivering measurable business impact and strong customer value.

Qualifications

• 10+ years in B2B SaaS spanning product management, pricing strategy, and monetization.
• Experience owning packaging architecture and feature tiering decisions.
• Proven track record running pricing experiments with measurable impact.
• Strong cross-functional credibility with Sales, Finance, Product, and GTM leadership.
• Experience managing pricing change in the field — migrations and new monetization models.
• Ability to mentor and grow pricing and product roles.

Responsibilities

• Define and evolve packaging architecture with Product and Engineering.
• Build monetization review processes to influence roadmap decisions early.
• Lead SKU design and experimentation for fast packaging changes.
• Own monetization platform roadmap with billing and entitlement tools.
• Act as cross-functional decision-maker across product, design, and engineering for go-to-market.
• Provide pricing leadership to product teams across the portfolio.
• Operationalize pricing for the field with discount governance and messaging.

Skills

Pricing strategy

Monetization

Product management

Cross-functional leadership

Pricing experimentation

Revenue operations

Job description

PagerDuty in San Francisco seeks a Director of Pricing & Monetization to own pricing strategy for its Operations Cloud platform. You will shape packaging, pricing, and go-to-market motions in close partnership with Product, Sales, Finance, and Marketing.

You\'ll lead a small pricing team to build infrastructure, governance, and tools that drive ARR growth while delivering measurable business impact and strong customer value.