Head of Operations & Supply Chain — Growth-Stage Food

Creative Alignments; Waltham (MA); Hybrid; USD 150,000 - 230,000; Full time

Benefits offered by this job

Equity / profit-sharing

Medical, dental, and vision benefits

Hybrid work flexibility

Snacks provided

Job summary

Biena Snacks is seeking a Director of Operations & Supply Chain to steer the company’s day-to-day operations during a growth phase. You will own the S&OP process, manage the manufacturing network, and uphold quality across SQF/PCQI/HACCP programs while aligning with R&D, Finance, and Commercial teams.

You will also lead 3PL and warehouse execution, retailer scorecards, and drive cost-saving initiatives with an emphasis on scalable systems and a robust ERP roadmap.

Qualifications

• 8+ years of progressive operations leadership in food or beverage CPG.
• 3+ years at manager or director level owning a manufacturing network.
• Experience running S&OP or IBP monthly cycles in a growth-stage environment.
• SQF, PCQI, or HACCP certification with CAPA leadership across manufacturers.
• Demonstrated 3PL and warehouse network management and product commercialization in fast-growth environments.
• Bachelor's degree required.

Responsibilities

• Run the monthly S&OP cycle end to end, aligning demand, supply and inventory across the network.
• Manage the manufacturing network day to day, onboarding, qualification, scorecards and new product rollouts.
• Own the quality system in partnership with R&D, driving SQF/PCQI/HACCP compliance and FDA readiness.
• Lead 3PL and warehouse management, retailer scorecards, and root-cause improvements on deductions.
• Drive cost engineering across ingredients, packaging, freight, and 3PL; maintain SOP library and ERP roadmap.

Skills

Operations leadership

S&OP/IBP monthly cycles

3PL/warehouse management

Quality systems (SQF/PCQI/HACCP)

Cross-functional collaboration

Education

Bachelor's degree

APICS/CPIM certification

Six Sigma certification

Tools

ERP systems

Integrated systems implementation

Job description

Biena Snacks is seeking a Director of Operations & Supply Chain to steer the company’s day-to-day operations during a growth phase. You will own the S&OP process, manage the manufacturing network, and uphold quality across SQF/PCQI/HACCP programs while aligning with R&D, Finance, and Commercial teams.

You will also lead 3PL and warehouse execution, retailer scorecards, and drive cost-saving initiatives with an emphasis on scalable systems and a robust ERP roadmap.