NA Supply Chain Director: Growth, Strategy & Operations

CHAGEE (CA) LLC; Irvine (CA); Hybrid; USD 123,800 - 185,700; Full time

Benefits offered by this job

Hybrid work schedule

401K with company match

Yearly bonus opportunity

Medical, dental, and vision insurance

On-site fitness center and wellness

Job summary

CHAGEE (CA) LLC is seeking a Director, Head of Supply Chain – North America to lead end-to-end operations across the region, ensuring availability, efficiency, and quality as the business scales. You will oversee demand planning, procurement, logistics, inventory, and supplier partnerships, aligning with global standards.

The ideal candidate brings 10+ years in supply chain, strong leadership, and experience in food & beverage or retail.

Qualifications

• 10+ years in supply chain management, with leadership experience.
• Experience managing multi-country supply chain operations.
• Strong knowledge of NA import/export procedures and cross-border logistics.
• Experience with ERP/WMS and forecasting tools.
• Bachelor's degree; MBA/APICS a plus.

Responsibilities

• Lead full supply chain function across North America, incl. demand planning, sourcing, procurement, logistics, inventory.
• Develop regional supply chain strategies aligned with global direction.
• Ensure product availability across stores with optimal inventory levels.
• Build and manage regional supplier network including contracts and risk mitigation.
• Oversee inbound/outbound logistics, warehousing, and distribution.
• Collaborate with Store Development, Operations, and R&D for store launches and market expansion.
• Support new product R&D with reliable delivery and sourcing.
• Lead S&OP processes integrating forecasting with procurement planning.
• Monitor KPIs like fill rate, COGS, lead times; drive improvements.
• Ensure compliance with US/Canada/Mexican food regulations and labeling.
• Build a high-performing regional supply chain team and stakeholder engagement.

Skills

Leadership

Strategic planning

Cross-functional collaboration

Analytical thinking

Communication

Education

Bachelor's in Supply Chain / Business / Engineering

MBA or APICS/CSCP certification (plus)

Tools

ERP

WMS

Forecasting tools

Job description

CHAGEE (CA) LLC is seeking a Director, Head of Supply Chain – North America to lead end-to-end operations across the region, ensuring availability, efficiency, and quality as the business scales. You will oversee demand planning, procurement, logistics, inventory, and supplier partnerships, aligning with global standards.

The ideal candidate brings 10+ years in supply chain, strong leadership, and experience in food & beverage or retail.