Head of Operations & Growth — Multi-Site Leader

BK CORROSION LLC; Houston (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

BK CORROSION LLC is seeking a Director of Operations to lead cross-functional teams across branches, drive efficiency, and ensure scalable execution of strategic initiatives. You will partner with executive leadership to optimize performance, profitability, safety, and customer experience, while shaping a high-performance culture and continuous improvement.

The role emphasizes KPI management, process standardization, ERP/CRM systems, and mentorship of branch managers, with accountability for

Qualifications

• Bachelor's degree preferred in business/operations or related field.
• Proven ability to lead multi-site operations and drive profitability.
• Experience with ERP/CRM platforms and cross-functional collaboration.

Responsibilities

• Lead execution of operational strategies that drive growth and profitability.
• Oversee branch operations, production, logistics, and customer support.
• Establish priorities, performance expectations, and accountability.
• Ensure safe, compliant, and customer-focused operations aligned with policies.
• Identify barriers and drive cross-functional improvements in workflows.

Skills

Operational leadership

KPI development

Problem solving

Decision making

Communication

Education

Bachelor's degree in Business Administration or related field

Tools

Epicor

Salesforce

Job description

BK CORROSION LLC is seeking a Director of Operations to lead cross-functional teams across branches, drive efficiency, and ensure scalable execution of strategic initiatives. You will partner with executive leadership to optimize performance, profitability, safety, and customer experience, while shaping a high-performance culture and continuous improvement.

The role emphasizes KPI management, process standardization, ERP/CRM systems, and mentorship of branch managers, with accountability for