Head of Operations & Growth — Disaster Recovery

Servprometropittsburgheast; Maryland; On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Job summary

SERVPRO Team Wall is seeking a Vice President of Operations to lead our office, overseeing mitigation, construction, administration, finance, and sales with a focus on execution and strategic leadership. The ideal candidate has a strong track record of building high-performing teams and delivering results in a fast-growing disaster-recovery environment.

This executive role demands adaptability, resilience, and a hands-on approach to ensure client satisfaction, operational efficiency, and

Qualifications

• Bachelor's Degree and 5-10 years of management experience.
• Ownership of operational functions with accountability for business performance.
• Ability to think critically and resolve complex situations.
• Strong communication and leadership across multiple business lines.

Responsibilities

• Mitigation/Construction: Understand daily activities, ensure procedures followed.
• Administration: Manage workflow, dashboards, documentation, estimating, billing.
• Finance/Sales: Manage overhead, AR, budgets, and assist sales activities.
• Provide site visits to ensure quality and timely completion.
• Track progress of large jobs, costs incurred, and ensure completion dates.

Skills

Process Discipline

Field-Ready Leadership

Talent Development

Financial Acumen

Hands-on Execution

Education

Bachelor's Degree

Job description

SERVPRO Team Wall is seeking a Vice President of Operations to lead our office, overseeing mitigation, construction, administration, finance, and sales with a focus on execution and strategic leadership. The ideal candidate has a strong track record of building high-performing teams and delivering results in a fast-growing disaster-recovery environment.

This executive role demands adaptability, resilience, and a hands-on approach to ensure client satisfaction, operational efficiency, and