Restoration Operations Manager

SERVPRO Team Wall; Camp Hill (Cumberland County); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k) + matching

Medical/Dental/Vision

Generous PTO policy

Training & Development

Job summary

SERVPRO Team Wall is seeking a Restoration Manager to lead mitigation operations and mentor Supervisors. You will ensure high-quality fire and water damage repairs, coordinate staffing, and manage documentation and dashboards.

Travel to job sites as needed and contribute to continual process improvements. Ideal candidates will have strong communication, organizational skills, and a background in cleaning/restoration, with readiness to work in a fast-paced environment and support our franchise

Qualifications

• High school diploma or GED required.
• Effective written and oral communication essential.
• Experience in cleaning/restoration preferred.
• Ability to lift 50 lbs regularly, up to 100 lbs with assistance.

Responsibilities

• Restoration supervision and mentoring of team leaders.
• Estimate appointments for non-emergency jobs.
• Review job scopes and coordinate staffing with Intake Coordinator.
• Monitor progress, communicate with customers, adjusters, and vendors to maximize gross profit.
• Maintain accurate job files and dashboards, ensure timeliness.

Skills

Communication

Leadership

Math skills

Team coaching

Reliability

Travel readiness

Physical stamina

Education

High school diploma/GED

Tools

IICRC certifications

Job description

SERVPRO Team Wall is seeking a Restoration Manager to lead mitigation operations and mentor Supervisors. You will ensure high-quality fire and water damage repairs, coordinate staffing, and manage documentation and dashboards.

Travel to job sites as needed and contribute to continual process improvements. Ideal candidates will have strong communication, organizational skills, and a background in cleaning/restoration, with readiness to work in a fast-paced environment and support our franchise