Head of Operations, Facilities & Risk

Easterseals Chicago; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Job summary

Easterseals Chicago invites a Director of Operations to lead facilities, safety, and operational infrastructure across the Easterseals Chicago Region. You will partner with program leaders to implement scalable processes, ensure compliance, and drive efficiency.

The role focuses on long-term sustainability of physical environments, lease management, and strategic facilities planning, including responsible AI adoption to improve workflows and service delivery.

Qualifications

• Bachelor's degree in a related field.
• 7–10 years of progressively responsible ops/facilities leadership.
• Experience across multiple locations preferred.
• Knowledge of safety, compliance, insurance, and risk management.
• Ability to lead process improvements and AI-powered initiatives.

Responsibilities

• Provide day-to-day oversight of Facilities Team and operations across locations.
• Develop and implement growth plans for Facilities staff with clear performance metrics.
• Lead safety, security, and risk management programs.
• Oversee insurance renewal, compliance, and regulatory reporting.
• Manage lease renewals, negotiations, and portfolio planning.
• Identify and implement AI-enabled process improvements for efficiency.
• Support grants and capital project reporting with operational metrics.

Skills

Leadership

Project management

Budgeting

Contract negotiation

Data analysis

AI awareness

Communication

Education

Bachelor's degree (Facilities Management/Business Administration/Operations Management/Engineering)

PMP

CSP

OSHA 30

Tools

Microsoft 365

Facilities management software

Data reporting tools

Job description

Easterseals Chicago invites a Director of Operations to lead facilities, safety, and operational infrastructure across the Easterseals Chicago Region. You will partner with program leaders to implement scalable processes, ensure compliance, and drive efficiency.

The role focuses on long-term sustainability of physical environments, lease management, and strategic facilities planning, including responsible AI adoption to improve workflows and service delivery.