Head of Operations & Construction Excellence

Inergroup; Austin (TX); On-site; USD 180,000 - 250,000; Full time

Job summary

Inergroup in Austin, TX seeks a Director of Operations to drive daily performance, financial discipline, and delivery across active projects. This role carries full P&L responsibility and requires deep commercial GC experience on $20M–$300M portfolios.

The successful candidate will optimize processes, lead high-performing teams, strengthen client relationships, and coordinate across operations, engineering, technology, and service to ensure excellence and growth.

Qualifications

• Master's degree in business administration is required.
• At least 10 years of related experience.
• Extensive understanding of business and finance practices.
• Superior verbal and written communication and interpersonal skills.
• Superior managerial and diplomacy skills.
• Proficiency in Microsoft Office Suite.
• Excellent organizational, analytical, and problem-solving abilities.

Responsibilities

• Establish and monitor performance standards to evaluate operational effectiveness and identify improvements.
• Review and refine business processes to boost productivity and cross‑department coordination.
• Implement policies and procedures that elevate day‑to‑day performance and long-term objectives.
• Ensure safe, compliant work environments across all operational areas.
• Provide executive oversight of construction operations, including schedule performance, cost controls, quality metrics, and risk mitigation.
• Lead budgeting, forecasting, and cost‑of‑sales planning for each division to achieve margin and revenue objectives.
• Communicate new directives, policies, and procedural changes to managers and staff; facilitate teamwide discussions for major initiatives to maintain clarity and morale.
• Strengthen customer satisfaction through continuous improvement of operational processes and service delivery.
• Integrate efforts across operations, engineering, technology, and customer service to create streamlined, cost‑effective business processes.
• Serve as a senior representative of the organization, maintaining a positive and professional presence with employees, clients, industry partners, and the community.
• Oversee contract governance, change‑order strategy, and risk exposure throughout project lifecycles.
• Review and approve major budget adjustments, operational changes, and strategic recommendations.
• Mentor and develop project managers and operational leaders, supporting succession planning and long‑term talent growth.
• Identify and cultivate business opportunities, including cross‑functional collaboration and client relationship expansion.
• Perform additional duties as required to support organizational goals.

Skills

Leadership

Strategic Thinking

Change Management

Mentorship & Coaching

Executive Communication

Operational Excellence

Financial Acumen

Analytical Thinking

Problem Solving

Education

Master's degree in Business Administration

Tools

Microsoft Office Suite

Job description

Inergroup in Austin, TX seeks a Director of Operations to drive daily performance, financial discipline, and delivery across active projects. This role carries full P&L responsibility and requires deep commercial GC experience on $20M–$300M portfolios.

The successful candidate will optimize processes, lead high-performing teams, strengthen client relationships, and coordinate across operations, engineering, technology, and service to ensure excellence and growth.