Head of Operations Analytics & BI Adoption

DS Bus Lines; City of Beacon (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

Beacon Mobility Corp. seeks a Director of Operations Analytics to lead analytics and BI for Operations Support and regional leaders. The role combines Domo development, operational analytics, and cross-functional partnerships to turn data into actionable decisions and measurable outcomes.

Responsibilities include building dashboards, defining KPIs, and driving adoption across operations, finance, and regional teams, with a hands-on leadership style and a focus on actionable insights.

Qualifications

• 7+ years of analytics, BI, or performance improvement.
• Hands-on Domo experience developing dashboards, cards, datasets, and reporting tools.
• Strong SQL skills and advanced Excel proficiency.
• Ability to independently investigate problems, identify data sources, and develop insights.
• Strong communication and stakeholder partnership and change-management skills.
• Ability to work with operational leaders, explain findings clearly, and drive analytics adoption.
• Experience in transportation, logistics, service, or multi-site operations.

Responsibilities

• Define business questions, priorities, and reporting needs with executives.
• Translate priorities into analytics, KPIs, and actionable recommendations.
• Build, maintain, and improve Domo dashboards, cards, datasets, and alerts.
• Lead Domo roadmap priorities and analytics projects from intake to implementation.
• Validate data, troubleshoot issues, and coordinate with tech resources for data integrity.
• Explore and validate operational data to support KPI development and dashboards.
• Collaborate with Operations, Finance, Continuous Improvement, Technology, and regional leaders.

Skills

Domo experience

SQL proficiency

Advanced Excel

Problem solving

Stakeholder management

Communication

Transportation domain

Tools

SQL

Excel

Domo

Job description

Beacon Mobility Corp. seeks a Director of Operations Analytics to lead analytics and BI for Operations Support and regional leaders. The role combines Domo development, operational analytics, and cross-functional partnerships to turn data into actionable decisions and measurable outcomes.

Responsibilities include building dashboards, defining KPIs, and driving adoption across operations, finance, and regional teams, with a hands-on leadership style and a focus on actionable insights.