Head of Onsite Retail Media Operations

Ahold Delhaize USA; Quincy (MA); Presencial; USD 186.000 - 279.000; Jornada completa

Descripción de la vacante

Ahold Delhaize USA in Quincy, MA, seeks a Director of Onsite Operations to define and lead the strategy for the onsite retail media and digital merchandising ecosystem. You will partner with Brands, Sales, Account Management, and Planning to plan, execute, and optimize campaigns and events, ensuring alignment with revenue, customer experience, and enterprise objectives.

You will build governance, oversee cross-functional teams, drive platform enhancements with Product and Tech, and develop

Formación

• BA/BS degree in marketing, business, or a related field.
• 12+ years of progressive leadership experience in retail media, ecommerce, or related fields.
• Experience influencing executive stakeholders and leading cross-functional teams through complex transformations.

Responsabilidades

• Establish enterprise governance and operating frameworks across Sales, Account Management, Planning, Merchandising, Product, Analytics, Marketing and Ad Tech.
• Own end-to-end operational strategy for onsite retail media execution including staffing and succession planning.
• Lead teams to gather campaign details for timely launches and tracking against brand goals and KPIs.
• Manage campaign setup, trafficking, QA, and live campaign management within the retail media platform.
• Collaborate with Account Management to monitor delivery, optimize campaigns, and address issues.
• Define strategic direction for onsite merchandising to align content and commercial priorities with enterprise objectives.
• Oversee annual/quarterly/seasonal planning and onsite campaign execution for campaigns and events.
• Produce campaign reports post-launch and ensure accuracy before handoff to teams.
• Oversee billing processes and review final delivery reports before invoicing brands.
• Own strategic roadmap for onsite operational capabilities with Product/Tech for enhancements and scalability.

Conocimientos

Executive leadership

Data-driven

Stakeholder management

Cross-functional leadership

Strategic planning

Communication skills

Budget management

Project management

Ecommerce media

Retail media

Educación

BA/BS in marketing or business

Descripción del empleo

Ahold Delhaize USA in Quincy, MA, seeks a Director of Onsite Operations to define and lead the strategy for the onsite retail media and digital merchandising ecosystem. You will partner with Brands, Sales, Account Management, and Planning to plan, execute, and optimize campaigns and events, ensuring alignment with revenue, customer experience, and enterprise objectives.

You will build governance, oversee cross-functional teams, drive platform enhancements with Product and Tech, and develop