Head of Multi‑Property F&B & Guest Experience

Under Canvas Inc.; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Heavily discounted stays for friends &

Bar N Ranch discounts

Discounts with partner brands

Employee Assistance Program

Job summary

Under Canvas Inc. is seeking an experienced Head of Food & Beverage to manage a portfolio-wide program, providing guidance to General Managers and ensuring adherence to brand standards and safety.

You will lead menu development, budgeting, and the delivery of superior guest experiences across all properties. The role requires 5+ years in F&B management, multi-unit leadership, and strong collaboration with Finance, Development, and Risk teams.

Qualifications

• Minimum of 5 years of food and beverage management experience.
• Minimum of 2 years of multi-unit restaurant or property leadership experience.
• Proficiency in Microsoft Office Suite.
• Strong organizational skills.
• Ability to present to groups of 50 or more people.
• Knowledge of federal and local food safety standards.
• Minimum of 5 years of restaurant F&B operational experience.
• Ability to work within a corporate environment and as part of a cross-functional leadership team.
• Excellent written and verbal communication skills.
• Experience with hospitality software, POS systems, inventory systems, and back-office reporting tools.

Responsibilities

• Develop and manage all F&B programming across the portfolio, including core menu development, beverage programs, catering, and retail F&B.
• Develop annual department budgets and support property-level strategic planning and F&B budgets.
• Provide F&B leadership and direction resulting in superior guest experiences, guest satisfaction, engagement, and delivery on financial commitments.
• Secure and oversee property F&B licensing.
• Partner with Finance to develop, track, and report on department and portfolio financial performance.
• Partner with other department heads in the development of new products, systems, and programs to improve guest satisfaction and increase per-person spending.
• Own all F&B systems, including POS and inventory management systems.
• Work closely with the Development team throughout the new camp development process.
• Approve and oversee departmental capital expenses and projects in partnership with Facilities leadership.
• Develop industry-leading F&B initiatives, programs, and products.
• Partner with the Director of Risk Management to develop, communicate, and audit F&B health and safety procedures.
• Work closely with the VP of Hospitality to create plans that prepare teams to deliver departmental results and address challenges.
• Create tools and resources in partnership with Accounting to support property leadership in cost control, inventory systems, waste management, and operational efficiency.
• Conduct regular camp visits and audits and provide feedback and action plans to leadership.
• Analyze existing programs and develop new initiatives and promotions to improve guest satisfaction and average spend.
• Work closely with local, state, and governmental organizations to ensure compliance with liquor laws.
• Collaborate with Regional Hospitality Directors to ensure programming standards are met.
• Demonstrate and instill character, integrity, and quality to enhance long-term growth and profitability.
• Hire, train, develop, and manage a corporate team responsible for implementing F&B initiatives and standards.
• Perform other duties as assigned.

Skills

F&B leadership

Multi-unit leadership

Budgeting

Food safety knowledge

Hospitality software

POS systems

Inventory management

Communication skills

Presentation skills

MS Office

Education

High School Diploma or GED

Tools

POS systems

Inventory systems

Hospitality software

Back-office reporting tools

Job description

Under Canvas Inc. is seeking an experienced Head of Food & Beverage to manage a portfolio-wide program, providing guidance to General Managers and ensuring adherence to brand standards and safety.

You will lead menu development, budgeting, and the delivery of superior guest experiences across all properties. The role requires 5+ years in F&B management, multi-unit leadership, and strong collaboration with Finance, Development, and Risk teams.