Director of F&B Programs & Guest Experience

Under Canvas; United States; Remote; USD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k)

Heavily discounted stays for friends &

family at Under Canvas properties

Bar N Ranch lodge and cabin discounts

Lifestyle partner brand and industry

Zusammenfassung

Under Canvas seeks a Director of Food and Beverage to lead a portfolio‑wide F&B program, providing guidance to General Managers and driving revenue, margins, and guest satisfaction. You will develop core program standards, oversee licensing, and partner with Finance to track performance while ensuring health and safety across properties.

You will manage a corporate F&B team, drive new initiatives, and collaborate with Development and Risk Management to uphold brand standards and deliver

Qualifikationen

• Minimum of 5 years of food and beverage management experience.
• Minimum of 2 years of multi‑unit restaurant or property leadership experience.
• Knowledge of federal and local food safety standards.
• Experience with hospitality software, POS systems, inventory systems, and back‑office reporting tools.

Aufgaben

• Develop and manage all F&B programming across the portfolio, including core menu development, beverage programs, catering, and retail F&B.
• Develop annual department budgets and support property-level strategic planning and F&B budgets.
• Provide F&B leadership and direction resulting in superior guest experiences, guest satisfaction, engagement, and delivery on financial commitments.
• Secure and oversee property food and beverage licensing.
• Partner with Finance to develop, track, and report on department and portfolio financial performance.
• Partner with other department heads in the development of new products, systems, and programs to improve guest satisfaction and increase per-person spending.
• Own all F&B systems, including POS and inventory management systems.
• Work closely with the Development team throughout the new camp development process.
• Approve and oversee departmental capital expenses and projects in partnership with Facilities leadership.
• Develop industry-leading F&B initiatives, programs, and products.
• Partner with the Director of Risk Management to develop, communicate, and audit food and beverage health and safety procedures.
• Work closely with the VP of Hospitality to create plans that prepare teams to deliver departmental results and address challenges.
• Create tools and resources in partnership with Accounting to support property leadership in cost control, inventory systems, waste management, and operational efficiency.
• Conduct regular camp visits and audits and provide feedback and action plans to leadership.
• Analyze existing programs and develop new initiatives and promotions to improve guest satisfaction and average spend.
• Work closely with local, state, and governmental organizations to ensure compliance with liquor laws.
• Collaborate with Regional Hospitality Directors to ensure programming standards are met.
• Demonstrate and instill character, integrity, and quality to enhance long‑term growth and profitability.
• Hire, train, develop, and manage a corporate team responsible for implementing F&B initiatives and standards.
• Perform other duties as assigned.

Kenntnisse

Leadership

Budgeting

People management

Guest satisfaction

Communication

Presentations (50+)

Hospitality software

POS systems

Inventory systems

Back‑office reporting tools

Ausbildung

High School Diploma or GED

Tools

Microsoft Office Suite

Inventory management systems

Back‑office reporting tools

Jobbeschreibung

Under Canvas seeks a Director of Food and Beverage to lead a portfolio‑wide F&B program, providing guidance to General Managers and driving revenue, margins, and guest satisfaction. You will develop core program standards, oversee licensing, and partner with Finance to track performance while ensuring health and safety across properties.

You will manage a corporate F&B team, drive new initiatives, and collaborate with Development and Risk Management to uphold brand standards and deliver